Billing Executive

• Generate and process inpatient and outpatient bills accurately and in a timely manner • Verify insurance coverage, approvals, co-payments, and policy validity prior to billing • Ensure daily charge posting for all admitted (IP) patients in coordination with clinical documentation • Collect deposits from cash-paying inpatients on a daily basis and update the billing system accordingly • Address and resolve billing-related inquiries from patients and internal departments • Apply appropriate rate plans, discounts, and DOA approvals as per hospital policy • Coordinate with insurance, front office, and clinical teams to ensure seamless billing and revenue processes • Support the admission process by verifying insurance eligibility, capturing accurate patient and policy details, and coordinating with front office and Nursing team • Perform daily charge entry for inpatient services based on medical records and department inputs • Collect advance deposits from self-paying inpatients and update records in the billing system • Conduct pre-admission checks for insurance eligibility, policy coverage, co-payment details, and documentation accuracy • Liaise with the front office and admission desk to ensure proper billing classification and correct insurance tagging at the time of admission • Upload required insurance documents (approvals, EIDs, insurance cards) to the EMR for audit and claim submission • Monitor patient class, package applicability, and treatment changes during hospitalization and coordinate with concerned departments for billing updates • Communicate clearly with patients regarding financial responsibilities, estimated costs, and deposit requirements • Collaborate with clinical teams to capture all billable services, investigations, and procedures timely • Escalate discrepancies or delays in billing information to the billing supervisor or RCM manager • Maintain organized and up-to-date billing records in compliance with hospital policies and audit requirements • 2–3 years of billing and customer service experience in healthcare (UAE preferred) • Knowledge of UAE insurance processes • Familiarity with EMR systems • Strong customer service and communication skills • Attention to detail and ability to maintain organized billing records