Warehouse Supervisor - Receiving

• Supervise the day-to-day receiving operation, ensuring incoming goods are unloaded, checked, recorded, stored, and processed accurately, safely, and efficiently. • Coordinate and prioritise daily goods-in activities in line with delivery schedules, purchase orders, warehouse capacity, operational requirements, and company procedures. • Supervise the unloading of vehicles and ensure goods are handled safely using appropriate manual handling techniques, pallet trucks, trolleys, forklifts, or other warehouse equipment where trained and authorised. • Check incoming deliveries against purchase orders, delivery notes, advance shipping information, and other relevant documentation. • Ensure quantities, product codes, descriptions, batch numbers, expiry dates, packaging, and condition of goods are checked and recorded accurately. • Identify and report shortages, overages, damaged goods, incorrect items, quality concerns, temperature issues, and other delivery discrepancies promptly. • Coordinate the quarantine, segregation, labelling, and escalation of damaged, rejected, non-conforming, or unidentified stock in accordance with company procedures. • Ensure received stock is labelled, booked into the warehouse management system, and transferred to the correct storage location within required timeframes. • Maintain accurate computerised inventory transactions, goods received notes, delivery records, discrepancy reports, and other receiving documentation. • Monitor the timely processing of inbound deliveries and communicate delays, capacity issues, delivery problems, or stock concerns to the appropriate manager. • Allocate tasks, provide clear instructions, and support the training, guidance, and performance of Warehouse Assistants and other colleagues working in the receiving area. • Act as a senior point of contact for drivers, suppliers, carriers, warehouse colleagues, purchasing, quality, customer service, and management teams regarding inbound deliveries. • Ensure receiving areas, loading bays, docks, aisles, and workstations remain clean, organised, secure, and free from obstructions. • Monitor stock rotation, location procedures, product handling requirements, and storage conditions for newly received goods. • Complete or oversee routine checks of warehouse equipment and report defects, damage, maintenance requirements, or unsafe conditions without delay. • Support stock counts, cycle counts, inventory investigations, audits, supplier claims, and the resolution of receiving discrepancies. • Ensure all receiving activities comply with health and safety, manual handling, fire safety, security, hygiene, quality, and personal protective equipment (PPE) procedures. • Support process improvements, operational projects, seasonal demand, and other warehouse requirements as directed by the Direct Manager. • Perform other relevant duties as assigned by the Direct Manager. • Previous experience as a Warehouse Supervisor, Receiving Supervisor, Goods-In Supervisor, Warehouse Coordinator, Stock Controller, or in a similar warehouse or logistics role. • Good understanding of warehouse receiving, goods-in, unloading, delivery checking, stock control, inventory management, and general logistics processes. • Experience supervising or coordinating warehouse colleagues and allocating tasks in a busy operational environment. • Experience checking deliveries against purchase orders and delivery documentation, recording stock accurately, and investigating discrepancies. • Experience using warehouse management systems, inventory systems, barcode scanners, handheld terminals, or other computerised stock control systems. • Knowledge of safe unloading, manual handling, stock identification, product labelling, stock rotation, storage procedures, and warehouse health and safety requirements. • Current forklift truck or other material handling equipment certification is an advantage, where relevant to the warehouse operation. • Ability to organise and prioritise inbound deliveries, manage competing workloads, meet deadlines, and maintain accuracy during busy operational periods. • Good communication and interpersonal skills, with the ability to provide clear instructions and work effectively with drivers, suppliers, colleagues, and management. • Strong problem-solving and decision-making skills, with the ability to identify delivery issues, take appropriate action, and escalate concerns promptly. • High level of accuracy and attention to detail when checking quantities, product information, delivery condition, documentation, and inventory records. • Good numeracy, organisational, administrative, and basic computer skills. • Physically able to stand, walk, bend, reach, lift, carry, push, and pull goods and equipment for extended periods, in accordance with safe manual handling procedures. • Ability to work independently and collaboratively, take responsibility, support colleagues, follow procedures, and maintain a professional approach. • Reliable, punctual, proactive, safety-conscious, and committed to maintaining high standards of receiving accuracy, warehouse efficiency, and customer service. • Ability to work flexible hours, including early mornings, evenings, weekends, public holidays, overtime, and additional shifts when required by business operations. • Commitment to continuous improvement, accurate stock management, safe working practices, effective team coordination, and high-quality warehouse service delivery.