Waiter/Waitress

• Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel • Greet & seat customers and serve them in a professional, discreet & personalized way • Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet to assist and provide advice to Guests • Consistently monitor quality of Food & Beverage being served • Practice good customer relations and attend to customer complaints / queries satisfactorily • Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment • Responsible for all service preparations before, during & after the service • Ensure minimum wastage, breakage and spoilage • Actively use up selling techniques to exceed Guest expectations and increase revenue