Traffic Signal & ITS Field Support Engineer

Job Description: Parsons is looking for a capable Traffic Signal & ITS Field Support Engineer to join our team supporting a major traffic management and Intelligent Transportation Systems program in Riyadh. In this role you will develop and review the procedures, standards, and documentation that govern how traffic signal and ITS field equipment is installed, maintained, tested, and operated, and you will provide technical support and quality oversight of field activities carried out by contractors and maintenance teams. You will work closely with the Traffic Control Center, project technical leads, field teams, contractors, and equipment suppliers to ensure field work is well specified, consistently executed, and verified against approved standards. Willingness to attend sites across the project area to observe, review, and support field activities is expected. What You ll Be Doing: • Develops, reviews, and maintains procedures, method statements, maintenance and testing protocols, and SOPs for traffic signal and ITS field equipment, including controllers and cabinets, vehicle detection, CCTV/ELV, communications, and power and backup systems. • Reviews installation, maintenance, testing, and commissioning activities for compliance with approved standards, designs, RFCs, and as-built documentation, and identifies gaps or deviations for correction. • Provides technical support and guidance to field and maintenance teams, helping resolve operational and integration issues without performing the hands-on work directly. • Reviews controller configurations, signal phasing and timing, detector settings, and controller parameters, and supports operational improvement and network performance monitoring. • Reviews monitoring and performance data from central management and dashboard platforms to assess field performance, recurring faults, and maintenance effectiveness. • Supports planning, coordination, and tracking of field activities and work orders, following up outstanding items to closure and reporting on status and quality. • Reviews contractor and supplier technical submittals, drawings, test records, and commissioning documentation. • Prepares procedural documentation, technical reviews, and progress and quality reports, and contributes to standards and guideline development for the program. • Coordinates with Traffic Control Center operators, contractors, consultants, and equipment suppliers on procedures, field issues, and operational readiness, and supports quality control and HSE compliance across field activities. • Performs other responsibilities associated with this position as may be appropriate. • Bachelor's degree in Electrical, Electronic, Telecommunications, Control, Mechatronics, or a related engineering discipline. • Typically 7+ years of related experience in ITS, traffic systems, telecommunications, power, or field/maintenance engineering, including demonstrated involvement in field installation, maintenance, testing, or commissioning sufficient to review and develop procedures for that work. • Working knowledge of traffic signal and ITS field equipment, including controllers and cabinets, detection systems, communications, and CCTV/ELV, sufficient to assess and improve how it is installed and maintained. • Ability to develop and review procedures, method statements, maintenance and testing protocols, and technical documentation. • Ability to review field activities and technical submittals for compliance with standards, designs, RFCs, and as-built documentation, and to identify deviations. • Familiarity with central management, monitoring, or ATMS/network-management software and performance dashboards (e.g., TransSuite, SolarWinds, or comparable platforms). • Practical understanding of DC/AC power, UPS/battery and solar backup, and grounding/earthing for field installations. • Ability to coordinate and support field teams and produce clear procedural, technical, and quality reports. • Commitment to quality control and HSE/safety compliance in field operations. • Working proficiency in English; Arabic is an advantage.