Technician - Construction Equipment | Al-Futtaim Automotive | FAMCO |

Overview of the role: We are looking for a highly skilled Technician to join the FAMCO Construction Equipment team based in UAE. This role is responsible for delivering high-quality service, maintenance, and repair activities on machinery and equipment, ensuring minimal downtime and maximum customer satisfaction. The role involves both workshop and field-based duties, including inspections, diagnostics, repairs, and proactive customer support, while maintaining the highest standards of professionalism, safety, and technical excellence. What you will do: • Perform removal, installation, disassembly, and assembly of machine components including engines, transmissions, axles, and related systems • Carry out advanced troubleshooting, diagnostics, and inspections to identify faults and determine effective repair solutions • Conduct machine inspections and customer visits to support service quality and generate additional service revenue • Ensure zero customer complaints related to behavior, attitude, or professionalism • Manage time and resources effectively to meet deadlines and complete assigned work on time • Maintain accurate and timely documentation including job cards, service reports, and time sheets in line with ISO standards • Support and guide junior technicians through knowledge sharing and teamwork • Adapt to changing work requirements, technology, and operational demands while maintaining performance • Uphold high standards of safety, housekeeping, and care of company assets and vehicles • Continuously update technical knowledge and skills on new products, systems, and procedures Required skills to be successful: • Strong troubleshooting, diagnostic, and fault-finding skills • Hands-on expertise in mechanical, hydraulic, and electrical systems • Ability to read and interpret service manuals, schematics, and technical drawings • Excellent attention to detail with strong compliance to technical standards and procedures • Effective communication and customer-facing skills • Strong time management skills with the ability to work under pressure • Team-oriented mindset with a proactive approach to knowledge sharing • High level of professionalism, discipline, and work ethics About the team: You will be part of a dynamic service team supporting heavy equipment operations within FAMCO – CE. The team plays a critical role in maintaining customer satisfaction, service quality, and operational efficiency through collaboration, technical excellence, and adherence to safety and company standards. What equips you for the role: • Technical Diploma or Certificate in Mechanical, Electrical, or Automotive Engineering • Minimum 2–5 years of hands-on experience servicing and repairing heavy machinery or related equipment • Proven experience working in both field and workshop environments • Valid driving license • Basic computer literacy for job reporting and documentation • Willingness to work flexible hours as required by operational demands