Technical Operations Support(AZURE)- ARABIC SPEAKER

We are looking for Technical Operations team (application/operations support function): (Arabic Speaker) Work Location: Abu Dhabi Key Responsibilities • Troubleshoot and resolve application, platform, and infrastructure-related issues across the environment • Investigate and troubleshoot database-related issues, including writing and analyzing SQL queries • Use log analysis tools (e.g., Azure Log Analytics or similar) to identify root causes and drive resolution • Take ownership of incidents end-to-end, from identification through resolution and closure, with minimal supervision • Communicate clearly and effectively with stakeholders throughout the issue resolution lifecycle, providing timely updates and clear explanations • Collaborate with cross-functional teams to escalate and resolve complex, distributed system issues • Operate effectively and calmly under pressure, particularly during live incident scenarios • Contribute to continuous improvement of support processes and documentation • 7+ years of relevant experience in technical operations, application support, or a similar role • Proven experience troubleshooting and resolving application or platform-related issues • Familiarity with log analysis tools (e.g., Azure Log Analytics or similar) • Working knowledge of SQL and/or Python , with the ability to query and investigate data independently • Strong experience in network analysis and troubleshooting • Hands-on experience troubleshooting UI and browser-related issues