Technical Consultant I - EP Therapies

A Day in the Life The Electrophysiology Therapies (Cardiac Rhythm management and Cardiac ablation solution) are focused on advancing innovative technologies for the diagnosis and treatment of cardiac arrhythmias. The team supports the adoption of advanced electrophysiology solutions, partnering closely with electrophysiologists, healthcare professionals, and hospital teams to provide clinical and technical expertise and help improve patient outcomes. This role is based in Dubai, United Arab Emirates, supporting customers across the assigned territory. The position requires regular travel within the territory to provide onsite clinical, technical, and customer support, including support during electrophysiology procedures. Primary Responsibilities As a Technical Consultant, you will serve as the clinical and technical expert for Medtronic's Electrophysiology portfolio, partnering with physicians, electrophysiologists, catheterization laboratories, and hospital teams to support procedures, drive therapy adoption, and improve patient outcomes. Your responsibilities will include: • Provide technical and clinical support for Cardiac device implantation and Electrophysiology procedures. • Assist physicians and hospital staff during device implants, electrophysiology studies, mapping procedures, and ablation cases. • Support product preparation, troubleshooting, and configuration of Medtronic systems and technologies. • Support with product training and educational sessions to healthcare professionals. • Build and maintain relationships with physicians, nurses, technicians, and hospital stakeholders. • Support therapy adoption initiatives and customer education activities. • Collaborate with Sales Representatives, Technical Consultants, and Business Manager to support account objectives. • Participate in product launches, workshops, conferences, and customer events. • Support inventory management, consignment reviews, and field corrective actions when required. • Maintain accurate records of clinical support activities and customer interactions. • Ensure compliance with Medtronic quality standards, ethics policies, and regulatory requirements. Required Qualifications • Bachelor s degree in biomedical engineering, Nursing, Medical Technology, Clinical Sciences, or a related healthcare field. • 1-4 years of experience in the medical device industry, healthcare environment, cath lab, electrophysiology, or cardiology setting. • Strong technical aptitude and willingness to learn complex cardiac therapies and technologies. • Professional level English proficiency, both written and spoken. • Strong interpersonal, presentation, and communication skills. • Ability to work in a fast-paced clinical environment and manage multiple priorities. Preferred Qualifications • Proficiency with Microsoft Office and CRM systems such as Salesforce/SFDC is preferred. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. • Bachelor s degree in biomedical engineering, Nursing, Medical Technology, Clinical Sciences, or a related healthcare field. • 1-4 years of experience in the medical device industry, healthcare environment, cath lab, electrophysiology, or cardiology setting. • Strong technical aptitude and willingness to learn complex cardiac therapies and technologies. • Professional level English proficiency, both written and spoken. • Strong interpersonal, presentation, and communication skills. • Ability to work in a fast-paced clinical environment and manage multiple priorities. Preferred Qualifications • Proficiency with Microsoft Office and CRM systems such as Salesforce/SFDC is preferred.