Job description
Job Responsibilities • Lead, motivate, and inspire a team of employees, providing guidance, support, and performance feedback.
• Oversee a team of technicians, providing guidance, support, and technical expertise to ensure efficient and high-quality work.
• Conduct regular quality checks on vehicles before they are delivered to customers, ensuring that all repairs, maintenance, and installations meet the company's standards and customer expectations.
• Monitor and analyze technical performance data, identifying trends, patterns, and areas for improvement to enhance the overall efficiency and effectiveness of the technical operations.
• Collaborate with the department manager and technicians to develop and implement standard operating procedures (SOPs) and best practices, ensuring consistent and reliable service delivery.
• Stay updated on the latest advancements and developments in automotive technology, tools, and equipment, and provide recommendations for upgrades or enhancements to improve the technical capabilities of the team.
• Serve as a technical resource and provide guidance and support to technicians in complex repair or diagnostic situations, ensuring accurate and timely resolution.
• Implement and enforce safety protocols and guidelines within the technical department, promoting a culture of safety and adherence to industry regulations.
• Collaborate with other departments, such as the Parts Department or Service Department, to streamline processes, improve communication, and enhance overall customer satisfaction.
• Conduct training sessions or workshops for technicians, sharing knowledge, and providing technical updates to enhance their skills and competencies.
• Set clear expectations and objectives for the team, ensuring alignment with department and company goals.
• Foster a positive and inclusive work environment, promoting teamwork, open communication, and employee engagement.
• Delegate tasks and responsibilities to team members, considering their skills and developmental needs.
• Monitor team performance, identify areas for improvement, and implement strategies to enhance productivity and quality.
• Conduct regular team meetings to communicate updates, share best practices, and address any challenges or concerns.
• Collaborate with the department manager to develop and implement effective workflows and processes.
• Act as a point of contact for escalated issues, resolving conflicts, and providing guidance and support as needed.
• Monitor and manage team resources, including staffing, equipment, and supplies, ensuring optimal utilization.
• Prepare and submit reports on team performance, accomplishments, and challenges to the department manager.
• Perform other department duties related to his/her position as directed by the Head of the Department
Qualifications • Minimum 3 years relevant experience
• Automotive manufacturing, assembly, or production
• Automotive
• Qatar, GCC
• English
• Proficiency in basic computer applications (e.g., Microsoft Office)
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Problem-solving and decision-making abilities.
Skills • Familiarity with safety and quality control procedures.
• Knowledge of automotive industry regulations and standards.
• Ability to analyse production data and implement improvements.
• Proficiency in basic computer applications (e.g., Microsoft Office)
• Excellent communication and interpersonal skills.
• Strong leadership and team management skills.
• Experience with enterprise resource planning (ERP) systems, data analysis tools (e.g., Excel), and project management software.
• Problem-solving and decision-making abilities.
Experience Education Diploma
• Minimum 3 years relevant experience
• Automotive manufacturing, assembly, or production
• Automotive
• Qatar, GCC
• English
• Proficiency in basic computer applications (e.g., Microsoft Office)
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Problem-solving and decision-making abilities.
Skills • Familiarity with safety and quality control procedures.
• Knowledge of automotive industry regulations and standards.
• Ability to analyse production data and implement improvements.
• Proficiency in basic computer applications (e.g., Microsoft Office)
• Excellent communication and interpersonal skills.
• Strong leadership and team management skills.
• Experience with enterprise resource planning (ERP) systems, data analysis tools (e.g., Excel), and project management software.
• Problem-solving and decision-making abilities.
Experience Education Diploma
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