Team Leader - Lobby Lounge (Kuwait)

A 5\-star luxury hotel is seeking an experienced **Team Leader – Lobby Lounge** to support the daily operations of a luxury lobby lounge and ensure a refined, welcoming, and seamless guest experience. The ideal candidate will have strong Food \& Beverage service experience, excellent guest interaction skills, and the ability to lead the team during daily operations. **Responsibilities** * Support the daily operations of the Lobby Lounge, ensuring smooth service flow and consistent luxury service standards * Supervise, guide, and motivate the service team during shifts * Ensure guests are warmly welcomed, seated, and attended to in a professional and timely manner * Monitor table setup, cleanliness, ambience, menu presentation, and overall lounge readiness * Ensure accurate order\-taking, proper service sequence, and elegant food and beverage presentation * Handle guest requests, feedback, and minor complaints professionally and promptly * Assist with staff briefings, duty allocation, grooming checks, and on\-the\-job training * Coordinate closely with the kitchen, bar, stewarding, housekeeping, and front office teams * Support upselling initiatives and promote lounge offerings, including beverages, afternoon tea, desserts, and light meals * Monitor stock levels, operating supplies, equipment, breakage, and wastage * Ensure compliance with hygiene, food safety, health, safety, and hotel operating standards * Assist the Outlet Manager or Assistant Outlet Manager with reports, schedules, and operational follow\-up * Step in to lead the shift in the absence of senior outlet management **Requirements** * Minimum 2–4 years of Food \& Beverage service experience, with at least 1 year in a supervisory or team leader role * Prior experience in a 5\-star or luxury hotel environment is strongly preferred * Experience in lobby lounge, café, afternoon tea, or all\-day dining operations is an advantage * Strong knowledge of luxury service standards, sequence of service, and guest engagement * Good understanding of beverage service, coffee, tea, desserts, and light meal offerings * Excellent communication, leadership, and interpersonal skills * Guest\-focused, presentable, detail\-oriented, and service\-driven * Fluent in English; additional languages are an advantage * Flexible to work rotating shifts, weekends, and holidays * Familiarity with POS systems and basic outlet operations is preferred **What's Offered** * Competitive monthly salary based on experience * Employment visa and work permit sponsorship * Accommodation * Transportation * Duty meals * Paid holidays * Standard benefits as per local labor law, including annual leave, end\-of\-service benefits, and medical insurance