Systems Engineer - IT Operations Eng & Support

About the Position: Wynn Al Marjan Island is currently seeking a Systems Engineer to join our IT Operations Engineering & Support Team. The primary duties and responsibilities of this role are: • Design and implement scalable infrastructure solutions across hybrid environments • Maintain and upgrade systems including servers, storage, virtualization platforms, and cloud services • Develop automation tools for deployment, monitoring, and incident response • Monitor system health using dashboards, alerts, and telemetry tools (e.g., DataDog, Kibana) • Conduct root cause analysis and postmortems for major incidents • Collaborate with software engineering, cybersecurity, and product teams to ensure operational excellence • Establish and refine service-level agreements (SLAs), service-level objectives (SLOs), and error budgets to guide reliability efforts • Ensure compliance with IT policies, data protection standards, and audit requirements • Document system configurations and procedures, and create troubleshooting guides About You: The ideal candidate for this position will have the following experience and qualifications: • Bachelor s degree in computer science, information technology, or a related field • 3 5 years of experience in systems engineering, DevOps, or IT infrastructure roles • Senior-level experience supporting enterprise server infrastructure, including experience supporting a highly available, 24-hour operational environment. Knowledge of hybrid infrastructure, infrastructure automation, and enterprise security practices, as well as Active Directory, DNS, DHCP, TCP/IP, storage, backup, monitoring, and certificate services. • Strong knowledge of installing, configuring, monitoring, hardening, and troubleshooting Windows and/or Linux systems. • Strong scripting and programming skills (Python, Bash, PowerShell) • Experience with cloud platforms (Azure, AWS) and virtualization (VMware, Hyper-V) • Familiarity with containerization (Docker, Kubernetes) • Deep understanding of distributed systems and microservices architecture • Certifications such as Azure/AWS, ITIL, or SRE-focused credentials • Experience with CI/CD pipelines and DevOps practices • Strong analytical and communication skills • Ability to work independently and in cross-functional teams