Store Manager

• Oversee the receiving, storage, issuing and transfer of stock across assigned stores and locations. • Verify deliveries against approved purchase orders and delivery documents, checking quantities, quality, expiry dates and temperature where applicable. • Record and promptly report shortages, damaged goods, rejected deliveries and supplier discrepancies. • Maintain appropriate minimum and maximum stock levels based on consumption, meal forecasts, delivery lead times and operational requirements. • Coordinate replenishment requests with Procurement, Catering and Operations to prevent shortages and excessive stockholding. • Apply First Expired, First Out (FEFO) and First In, First Out (FIFO) stock rotation, as appropriate. • Maintain proper storage conditions, temperature records, cleanliness, segregation and pest prevention arrangements. • Ensure materials are issued only against authorised requisitions, with all receipts, issues, returns and transfers recorded accurately. • Maintain inventory transactions in the ERP system and reconcile system balances with physical stock. • Conduct regular stock checks and monthly stocktaking; investigate discrepancies and submit findings for review and approved corrective action. • Prepare daily consumption and food cost reports, stock valuation summaries, expiry reports and monthly inventory reconciliations. • Monitor slow-moving items, wastage and unusual consumption patterns, recommending actions to improve cost control. • Coordinate with Finance on month-end closing, inventory records and supporting purchasing documents. • Supervise storekeepers and helpers, allocate duties and train employees on inventory procedures, food hygiene and safe handling. • Control access to storage areas and maintain complete documentation for management reviews and audits. • Escalate critical shortages, food safety concerns and unexplained stock variances immediately. • Diploma or bachelor’s degree in Business Administration, Supply Chain Management or a related field, or equivalent relevant experience. • Minimum five years of stores or inventory experience within catering, hospitality or food service operations. • Experience as a Senior Storekeeper, Store Supervisor or Store Manager. • Practical knowledge of food hygiene, stock rotation, storage controls and inventory reconciliation. • Food Hygiene certification; Person in Charge (PIC) training is preferred. • Proficiency in Microsoft Excel and inventory ERP systems, preferably Microsoft Dynamics GP or a comparable system.