Sr. QA Engineer

The Job Description • Develop and execute functional, regression, integration and end-to-end test cases. • Validate web customer journeys including registration, quotation, checkout, payment and post-purchase transactions. • Perform browser compatibility, responsive design and mobile web testing. • Review requirements, UX designs and acceptance criteria for test coverage. • Document, prioritize and track defects; conduct smoke testing, UAT support and release validation. • Operate application monitoring and observability platforms; investigate production issues across browser, application, API and infrastructure signals. • Monitor frontend/backend exceptions, failed transactions, API availability, latency, slow page loads, user-impacting errors and performance regressions. • Correlate stack traces, logs, browser console/network evidence, distributed traces, session replay, release changes and service health to investigate incidents. • Analyze recurring issues, severity, frequency and customer-journey impact. • Maintain monitoring dashboards, alerts, thresholds, incident classifications and escalation playbooks; coordinate with IT/vendors on instrumentation gaps. • Monitor release health and verify resolution of production issues. • Test REST APIs with Postman or equivalent tools, including payloads, authentication and error handling. • Investigate HTTP errors, timeouts and integration defects. • Validate integrations among the eCommerce platform, payment gateways, core systems and third-party services. • Serve as a technical quality contact between business, IT and development vendors. • Reproduce incidents, provide evidence-backed defect reports and verify fixes. • Track defect recurrence and release quality; prioritize issues by customer and business impact. • Maintain QA execution, defect and application stability reports. • Track error rates, failed transactions, critical defects, incident recurrence and resolution time. • Recommend improvements in monitoring coverage, test processes and release quality. Requirements: • Bachelor s degree in Computer Science, Software Engineering, IT or related discipline. • 4 6+ years in software QA with strong manual web application testing. • Practical API testing experience using Postman or equivalent. • Strong knowledge of HTTP, JSON, REST APIs and client-server architecture. • Proficiency in browser DevTools (Console and Network), JavaScript error investigation and API troubleshooting. • Experience with Jira, Azure DevOps or equivalent defect/test management tools. • Experience with complex transactional web applications and engineering/vendor collaboration. Highly Preferred: • Hands-on production use of at least one application observability/APM platform (e.g., Sentry, Datadog, New Relic, Dynatrace, Elastic Observability, Grafana stack, AppDynamics, Azure Application Insights or AWS CloudWatch). • Production application support and customer-facing incident investigation. • Experience interpreting application logs, metrics, traces, exception stack traces, API latency, release health and user-impacting performance signals. • ECommerce, fintech, banking or insurance platform experience. Tagged as: aws cloudwatch , azure , devops , devtools , ecommerce. , javascript , jira , QA , UAT • Bachelor s degree in Computer Science, Software Engineering, IT or related discipline. • 4 6+ years in software QA with strong manual web application testing. • Practical API testing experience using Postman or equivalent. • Strong knowledge of HTTP, JSON, REST APIs and client-server architecture. • Proficiency in browser DevTools (Console and Network), JavaScript error investigation and API troubleshooting. • Experience with Jira, Azure DevOps or equivalent defect/test management tools. • Experience with complex transactional web applications and engineering/vendor collaboration. • Hands-on production use of at least one application observability/APM platform (e.g., Sentry, Datadog, New Relic, Dynatrace, Elastic Observability, Grafana stack, AppDynamics, Azure Application Insights or AWS CloudWatch). • Production application support and customer-facing incident investigation. • Experience interpreting application logs, metrics, traces, exception stack traces, API latency, release health and user-impacting performance signals. • ECommerce, fintech, banking or insurance platform experience.