Spa Therapist

As a Spa Therapist, you will be responsible for: • Act as a hotel ambassador at all times. • To carry out any additional duties requested by management, related to hotel operational activities. • Follow all Standards Operating Procedures (SOPs) as taught by Spa Treatments Manager. • Keep work area clean, neat and hygienic at all times. • Ensure that a high standard of service is maintained throughout the Spa. • Assist in the operations of all spa & wellness department as required: Spa Treatment Rooms, Spa Reception, Spa Retail, Spa Pantry, Lounges • Maintain cleanliness and attention to detail in spa treatment rooms throughout your shift. • Will be expected to assist and perform various demonstrations and events. • Arrive 15 minutes before the start of your shift to allow sufficient time to prepare for your working day. • Perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa Treatments Manager. • Perform all treatments to the highest standards on guests whilst maintaining the guest s comfort at all times. • Be on time for appointments and thoroughly review appointments before and after completing each treatment. • Have the ability to courteously interact and answer all spa and hotel related questions with guests. • Attend daily and monthly meetings when necessary. • Be on time to attend training that has been scheduled by Spa Treatments Manager. • Perform all assigned spa therapist tasks. • Report any dysfunctional equipment to Spa Concierge or Spa Treatments Manager. • Maintain inventory of supplies for the operations of the treatment rooms. As a Spa Therapist, we expect from you: • Senior School qualification or equivalent is a must • Beauty School graduate will be preferable • CIBTAC/CIDESCO qualifications will be an advantage • Minimum 2 year of experience working as a Spa Therapist/Beautician • Previous experience working in a 5-star hotel environment will be an advantage • Previous experience working in the Middle East Region is an advantage • Good knowledge on computer systems will be an advantage • Clear communication; effective verbal and written communication skills in English • Ability to understand guest needs and expectations and to deliver superior customer service with little input from others • Perform job with attention to details and the ability to organise and handle multiple tasks effectively • Mature and outgoing personality with excellent interpersonal skills •