Spa Therapist

You are part of the story behind every moment of wellbeing. At MGallery, each property offers a unique sense of place, and as a Spa Therapist, you create meaningful experiences that help guests relax, recharge, and feel their best. With skilled hands, genuine care, and a refined approach to service, you transform every treatment into a memorable journey of relaxation and wellbeing. What s in it for you: • Employee benefit card offering discounted rates in Accor worldwide • Learning programs through our Academies • Opportunity to develop your talent and grow within your property and across the world • Ability to make a difference through our Corporate Social Responsibility activities What you will be doing: • Deliver professional and personalized spa treatments, massages, and wellness services according to MGallery standards • Consult with guests to understand their needs, preferences, and wellness goals before each treatment • Recommend suitable treatments and products based on individual guest requirements • Create a calm, welcoming, and comfortable environment throughout the guest s spa journey • Ensure all treatment rooms, equipment, and spa areas are clean, hygienic, organized, and properly prepared • Maintain high standards of personal grooming, hygiene, and professional appearance • Ensure guest privacy, comfort, and wellbeing are respected at all times • Provide knowledgeable guidance on treatments, products, and wellness practices • Maintain accurate treatment records and follow all spa procedures and safety standards • Monitor stock levels and communicate replenishment requirements to the Spa Supervisor • Support the smooth day-to-day operation of the spa and assist colleagues when required • Handle guest feedback professionally and escalate any concerns to the supervisor when necessary • Contribute to creating thoughtful, personalized moments that reflect the unique spirit of MGallery • Embody the MGallery spirit through warm, discreet, attentive, and refined serviceCompany Description Your experience and skills include: • Professional certification or qualification in Massage Therapy, Spa Therapy, Beauty Therapy, or a related field • Previous experience as a Spa Therapist in a hotel, resort, or wellness environment is an asset • Good knowledge of massage techniques, spa treatments, and wellness practices • Warm, caring, and professional personality with a genuine passion for guest wellbeing • Excellent communication and interpersonal skills • Ability to understand and anticipate guest needs while maintaining professionalism and discretion • Strong attention to detail and commitment to hygiene and cleanliness • Good organizational skills and ability to manage appointments and treatment schedules effectively • Ability to work independently as well as part of a team • Flexible and willing to work shifts, weekends, and public holidays as required • Professional grooming and a positive attitude at all times