Job description
• Shift and Terminal Operations
• Lead container and general cargo terminal activity during the shift, maintaining focus on safety, productivity, service and cost control.
• Deliver daily operational KPIs and promptly escalate issues that may affect safety, vessel performance, yard performance or customer commitments.
• Ensure adequate deployment of equipment operators, Rigger 1s, rigging crews, supervisors and field manpower across vessel, yard, gate and customs activities.
• Review daily rosters and work allocation to support efficient manpower use and controlled overtime.
• Ensure final resource deployment is as per the planned deployment, resources allocated as assigned.
• Ensure vessel berthing, cargo operations and sailing activities are supported in line with the operational plan.
• Make timely operational adjustments where conditions change and escalate significant deviations to the Execution Manager.
• Lifting and Rigging Oversight
• Provide competent shift-level oversight of Rigger 1s and lifting teams engaged in cargo handling, heavy lifts, breakbulk and general cargo operations.
• Confirm that each lift has the required approved lift plan, risk assessment, method statement, permits and toolbox talk before work starts.
• Verify load weight, centre of gravity, lifting points, rigging arrangement, sling angles, working load limits, crane capacity and operating radius against the approved lifting documents.
• Ensure lifting accessories are correctly selected, compatible, certified, identifiable, within inspection date and visually checked before use.
• Confirm that crane operators, riggers, banksmen and lifting supervisors understand their roles, communication method, exclusion zone and stop-work arrangements.
• Oversee rigging, connection, trial lift, load control, landing and de-rigging, ensuring loads remain stable and personnel remain clear of suspended loads and pinch points.
• Stop any lifting operation where the plan, equipment, competence, weather, ground conditions, visibility or communication is inadequate or unsafe.
• Ensure deviations from an approved lifting arrangement are not made without review and approval through the applicable lifting process.
• Coordinate safe handling of abnormal, oversized, high-value or critical cargo and escalate lifts outside the role holder’s authority.
• Rigger 1 Team Supervision
• Assign Rigger 1s and rigging personnel according to cargo type, lift complexity, competence and shift priorities.
• Check that Rigger 1 qualifications and supporting competency records remain valid for the duties assigned.
• Monitor rigging standards in the field and coach personnel on safe equipment selection, hitch configuration, load control, signaling and housekeeping.
• Ensure pre-use checks are completed and defective, damaged or uncertified lifting gear is removed from service, tagged and quarantined.
• Lead or support practical briefings, toolbox talks and lessons learned following lifting observations, near misses or incidents.
• Identify development needs and coordinate refresher training, reassessment or mentoring with the responsible training function.
• Safety, Compliance and Incident Management
• Ensure operations comply with approved SOPs, work instructions, lifting procedures and applicable HSSE requirements.
• Lead shift safety talks and toolbox talks and confirm controls are understood before operational work begins.
• Work with HSSE on accidents, incidents, near misses, equipment damage and unsafe conditions, preserving evidence and supporting investigations.
• Observe and report terminal damage or changing conditions that may affect lifting, traffic movement, personnel safety or productivity.
• Promote a positive stop-work culture and ensure work resumes only after hazards and control gaps have been addressed.
• Apply performance and disciplinary processes fairly and consistently in accordance with company policy.
• People, Performance and Improvement
• Manage shift performance, attendance, welfare, coaching, appraisal and development of assigned personnel.
• Forecast multi-skill operator and rigging training needs and coordinate requirements with the responsible teams.
• Measure performance against agreed criteria, procedures and operational targets.
• Develop and improve SOPs, work instructions, KPIs, interfaces and safe systems of work for waterside and landside operations.
• Lead continuous improvement actions that increase safety, equipment utilisation, cargo flow and operational reliability.
• Coordination and Stakeholder Management
• Liaise with Planning, Port Control, HSSE, Technical Services, Maintenance and other support teams to maintain safe and efficient operations.
• Coordinate with shipping lines, vessel representatives, agents and contractors regarding cargo readiness, lifting requirements, delays and operational constraints.
• Coordinate with Customs and relevant authorities on daily operational matters within the role’s responsibility.
• Maintain clear shift handovers covering vessel status, yard status, lifting activities, equipment condition, manpower, restrictions and outstanding actions.
Knowledge, Skills and Experience
• More than 10 years of terminal, port, marine logistics or comparable cargo operations experience.
• Minimum 5 years in a supervisory or management role covering waterside and landside operations.
• Demonstrated experience supervising rigging teams and lifting activities involving breakbulk, general cargo and heavy or abnormal loads.
• Practical knowledge of lift plans, rigging arrangements, load weights and centres of gravity, sling angles, WLL/SWL, de-rating, crane charts and exclusion zones.
• Ability to inspect lifting accessories before use and identify defects, certification gaps and incorrect equipment selection.
• Experience with operational start-up, process mapping, SOPs, work instructions, risk controls and continuous improvement.
• Strong leadership, decision-making, communication, stakeholder management and incident-response skills.
• Ability to train, coach and assess operational behaviour in the field.
Mandatory Qualifications
• Valid Rigger 1 qualification/certification recognised by the company and applicable project or site requirements.
• Bachelor’s degree in port, terminal, logistics, engineering or related studies, or equivalent relevant operational experience.
• Valid training in lifting and rigging safety, banksman/signaling and lifting gear inspection appropriate to assigned duties.
• Required company safety, permit-to-work and emergency-response training.
Preferred
• Experience with mobile harbour cranes, vessel cranes, mobile cranes and varied breakbulk or project cargo.
• Experience reviewing lift plans, method statements and lifting risk assessments.
• English required; Arabic capability is advantageous.
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