Services Coordinator

A Service Coordinator helps organize, coordinate, and monitor services for children with developmental delays, disabilities, or special needs and supports their families in accessing appropriate care and resources Responsibilities • Coordinate developmental assessment appointments and therapy services. • Act as the primary liaison between families, healthcare providers, therapists, schools, and community agencies. • Conduct intake interviews and gather relevant medical, developmental, and social information. • Develop, implement, and monitor individualized service plans. • Schedule appointments and maintain service calendars. • Ensure timely referrals to specialists and community support programs. • Maintain accurate and confidential client records and documentation. • Monitor service delivery and follow up on missed appointments or unmet needs. • Educate families about available services, benefits, and community resources. • Assist families with accessing financial assistance or government support programs when applicable. • Participate in multidisciplinary team meetings and case conferences. • Prepare reports, statistics, and documentation for quality assurance and compliance. • Ensure compliance with organizational policies, child safeguarding standards, and applicable healthcare regulations. • Support continuous quality improvement initiatives within the department. • Bachelor's degree in Social Work, Psychology, Child Development, Nursing, Healthcare Administration, Education, or a related field. • Relevant experience (typically 2–5 years) in child development, healthcare coordination, rehabilitation, or social services. • Knowledge of child development milestones and developmental disorders. • Familiarity with multidisciplinary healthcare or rehabilitation services.