Job description
Yamaha Technician / Service Technician
Department: Service and Maintenance
Reports to : Service Manager / Workshop Supervisor
Job Summary
We are seeking a skilled and motivated Yamaha Technician to carry out inspections, troubleshooting, servicing, repairs, and preventive maintenance on Yamaha products. The successful candidate will ensure that all work complies with manufacturer specifications, Yamaha quality standards, workshop safety requirements, and customer expectations.
Key Responsibilities
• Perform routine servicing, preventive maintenance, and mechanical repairs.
• Diagnose mechanical, electrical, and electronic faults using appropriate diagnostic tools and equipment.
• Inspect and repair engines, transmissions, fuel systems, cooling systems, electrical systems, and related components.
• Follow Yamaha service manuals, technical bulletins, and manufacturer-recommended procedures.
• Prepare accurate service reports and document repairs, spare parts used, and maintenance activities.
• Identify defective components and recommend suitable repairs or replacements.
• Conduct operational testing and safety inspections after completing repairs.
• Maintain workshop tools, equipment, cleanliness, and safety standards.
• Communicate technical findings and repair requirements to service advisors and supervisors.
• Assist with warranty claims and ensure compliance with company policies and procedures.
Key Performance Indicators (KPIs) & Performance Measurement
• Repair quality
• Accuracy and quality of completed repairs
• First-time fix rate
• Percentage of faults resolved without repeat repairs
• Productivity
• Jobs completed within the expected timeframe
• Safety compliance
• Adherence to workshop safety procedures
• Customer satisfaction
• Customer feedback and service quality
• Documentation
• Accuracy of service records and warranty claims
• Technical diploma, certificate, or vocational training in Mechanical Engineering, Automotive Technology, Marine Engineering, or a related field.
• Relevant experience working with Yamaha motorcycles, outboard engines, marine engines, sport boats, or personal watercraft, depending on the position.
• Knowledge of engine systems, electrical circuits, mechanical components, and diagnostic procedures.
• Ability to use workshop tools, diagnostic equipment, and technical service manuals.
• Strong troubleshooting, problem-solving, and teamwork skills.
• Good attention to detail and commitment to quality workmanship.
• Ability to follow safety procedures and use appropriate personal protective equipment (PPE).
• Valid driving license, if required for the position.
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