Senior Travel Consultant

• Design tailor-made travel itineraries based on clients’ destinations, accommodation, budget, and activity preferences. • Manage corporate and government travel accounts , ensuring high standards of service, confidentiality, accuracy, and responsiveness. • Build and maintain strong relationships with corporate, government, and individual clients. • Handle complex travel arrangements, including multi-destination itineraries, group travel, VIP requirements, special requests, and last-minute changes. • Negotiate with airlines, hotels, DMCs, and other suppliers to secure competitive rates and favorable terms. • Stay updated on travel regulations, visa requirements, destination information, and airline policies. • Utilize GDS and travel booking systems efficiently for reservations, ticketing, reissuance, refunds, and related transactions. • Assist clients with visas, travel insurance, and other required travel documentation. • Provide prompt support for travel disruptions, cancellations, schedule changes, and urgent requirements. • Conduct post-travel follow-ups and maintain strong client relationships to encourage repeat business. • Minimum 5 years of relevant experience in the travel industry , preferably as a Senior Travel Consultant or in a similar role. • Must have proven experience handling corporate travel clients/accounts. • Must have experience handling government clients/accounts and their travel requirements. • Fluency in both Arabic and English is mandatory , including the ability to communicate confidently with Arabic-speaking government and corporate clients. • Bachelor’s degree in Tourism, Hospitality, Travel Management, or a related field is preferred. • Strong knowledge of international travel regulations, visa requirements, ticketing, and travel documentation. • Proficiency in GDS systems such as Amadeus, Sabre, or Galileo/Travelport is required. • Strong knowledge of reservations, ticket issuance, reissuance, refunds, and fare rules. • Excellent communication, negotiation, customer service, and relationship-management skills. • Detail-oriented and capable of managing multiple bookings and urgent requests simultaneously. • Strong problem-solving skills with the ability to manage last-minute changes professionally. Mandatory Requirements Candidates must meet all of the following: • Minimum 5 years of relevant travel industry experience • Experience handling both corporate and government clients • Fluent in Arabic and English, both spoken and written • Strong hands-on experience with GDS/travel booking systems