Job description
The Senior Systems Engineer is responsible for the design, deployment and migration of data-centre infrastructure for CNS customers - servers, storage, backup and cloud. The role covers delivery from assessment and design through cut-over and handover, plus L3 support for systems issues.
DUTIES & RESPONSIBILITIES
Deployment and implementation
• Design, install and configure server, storage, backup and virtualisation solutions for customer projects.
• Deploy blade servers (HPE, Dell), including firmware, iLO/iDRAC, OS builds and hardening.
• Build and configure virtualisation platforms (VMware vSphere/vSAN, Microsoft Hyper-V, Nutanix).
• Implement SAN/NAS storage (HPE, Dell EMC, NetApp, Pure) - zoning, LUN provisioning, replication and snapshots.
• Deploy backup and DR solutions (Veeam, Commvault, Veritas) with retention, immutability and offsite/cloud copy.
Migration
• Plan and execute data-centre, server, storage and workload migrations with minimal downtime.
• Run P2V/V2V migrations, storage data migrations, and Windows Server / Active Directory upgrades.
• Migrate on-prem workloads to Azure, AWS or local UAE cloud, and Exchange to Microsoft 365.
• Write the migration plan, Method of Deployment (MD), cut-over runbook and rollback plan for each project.
Cloud and hybrid
• Design and deploy hybrid infrastructure - Azure/AWS compute, storage, networking and identity (Entra ID).
• Implement cloud backup, DR-as-a-service and site-to-site connectivity with the network team.
Support and operations
• Provide L3 support for systems incidents and carry out root-cause analysis.
• Perform preventive maintenance (PM) and health checks for AMC customers and produce PM reports.
• Maintain as-built documents, configuration records and knowledge base articles.
Pre-sales and customer delivery
• Support pre-sales with solution design, BoQ, SOW inputs and man-day estimates for RFPs.
• Work directly with customers, vendors and project managers on scope, timelines and acceptance.Company Description
Qualifications
Education
Minimum:
• Bachelor s degree in Computer Science, IT or Engineering.
Desired:
• Microsoft Certified: Windows Server Hybrid Administrator Associate or MCSE Server / Core Infrastructure.
• VMware VCP-DCV (VCAP an advantage).
• Microsoft Azure Administrator (AZ-104) or AWS Solutions Architect - Associate.
• Veeam VMCE, Commvault, Veritas, Zerto; HPE or Dell EMC storage/server certification; ITIL Foundation.
Experience
Minimum:
• 10+ years in systems infrastructure, with at least 5 years hands-on in deployment and migration projects.
• Proven delivery of end-to-end data-centre, server, storage, backup and cloud migrations.
Desired:
• System integrator or managed-services experience in the UAE/GCC.
Education
Minimum:
• Bachelor s degree in Computer Science, IT or Engineering.
Desired:
• Microsoft Certified: Windows Server Hybrid Administrator Associate or MCSE Server / Core Infrastructure.
• VMware VCP-DCV (VCAP an advantage).
• Microsoft Azure Administrator (AZ-104) or AWS Solutions Architect - Associate.
• Veeam VMCE, Commvault, Veritas, Zerto; HPE or Dell EMC storage/server certification; ITIL Foundation.
Experience
Minimum:
• 10+ years in systems infrastructure, with at least 5 years hands-on in deployment and migration projects.
• Proven delivery of end-to-end data-centre, server, storage, backup and cloud migrations.
Desired:
• System integrator or managed-services experience in the UAE/GCC.
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