Senior Sales Manager - Leisure

Job Description • Under the general guidance and supervision of the Director of Sales & Marketing, implements all sales activities and maximizes business opportunities in his / her specific area of responsibility. • Generates and maintains customers of travel trade segment through various sales activities (face to face sales calls, telephone calls, entertainment) • Maintains a high level of exposure for the hotel through direct sales, telephone, fax, and written communications. • Ensures comprehensive and complete coverage of own portfolio covering all departments and accounts management for a comprehensive client servicing, achieving targets and maximum productivity • Provide service that is sincere, warm and enthusiastic, ensuring guests & colleague s satisfaction at all times. • To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues. • Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees. • Maintains professional business confidentiality. • To adhere to Company and Hotel rules and regulations at all times. • Good knowledge of Microsoft Office and Microsoft outlook. Uses technology available for reports, communication and client correspondences. • Flexible to adapt to sudden increase in working hours as per business needs. • Submit weekly sales activity report to the Director of Sales & Marketing on the leisure segment. • Develops Prospects Accounts, and implement a Sales Action Plan for each account. • Implements and executes all sales objectives and action plans to reach and exceed targets set • Provides feedback to the Director of Sales & Marketing on changing market conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in his / her market areas. • Performs all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position. • Ensures that selling strategies are adhered to during negotiations and maximizes selling opportunities whenever possible. • Keeps updated with client relationships and overall business goals. • Updates the Director of Sales & Marketing on the negotiation event / progress of each group. • Maintain an up-to-date account and contact database and details in property management system. • Ensure comprehensive and up to date knowledge of properties unique selling points, features, amenities, services and policies. • Updates the Director of Sales & Marketing on the negotiation event / progress of each group. Qualifications • Bachelor s Degree preferred • Minimum three (3) years of experience in similar role in hospitality industry • Excellent verbal and written communication skills. • Basic understanding of legal contract language • Proven team leader with a high level of energy and motivation with a proven track record of living the company's values