Senior Property Manager

As a Senior Property Manager within Driven Asset Management, you will be responsible for responsible for the day-to-day management of assigned properties, ensuring tenant satisfaction, timely maintenance resolution, and compliance with tenancy regulations. Tenant & Lease Management • Manage tenant screening, onboarding, and move-in/move-out processes. • Administer lease agreements, renewals, amendments, and related documentation. • Enforce lease terms, property rules, and tenancy obligations. • Manage rent collection, monitor arrears, and implement recovery actions as required. • Oversee security deposit administration, including collection, reconciliation, and refunds. • Conduct market rent reviews and support leasing strategies to maximize occupancy and revenue. • Develop and implement vacancy management initiatives to optimize occupancy levels. Tenant Relations & Customer Service • Maintain positive tenant relationships through responsive and professional customer service. • Address tenant inquiries, service requests, and complaints in a timely and effective manner. • Facilitate tenant communications and ensure high levels of tenant satisfaction and retention. Property Operations & Maintenance • Conduct regular property inspections and condition assessments. • Coordinate preventive and corrective maintenance activities to ensure property functionality and safety. • Manage contractors, vendors, and service providers, including performance monitoring and service delivery. • Coordinate utility services and related operational requirements. • Oversee property handovers and takeovers, ensuring compliance with established procedures and documentation requirements. • Coordinate emergency response activities and ensure business continuity measures are in place. Financial Management & Reporting • Assist in the preparation and management of property operating budgets. • Monitor income, expenses, and overall property financial performance. • Maintain accurate financial records and supporting documentation. • Prepare periodic financial, operational, and management reports for property owners and stakeholders. • Support cost-control initiatives and identify opportunities for operational efficiencies. Compliance, Risk & Legal Administration • Ensure compliance with applicable laws, regulations, and company policies. • Oversee health, safety, environmental, and risk management requirements across managed properties. • Coordinate insurance-related matters, including policy administration and claims support. • Support legal case management, dispute resolution, lease enforcement actions, and eviction proceedings in coordination with legal advisors. • Maintain proper documentation management and record retention practices. Asset Management & Owner Representation • Monitor asset performance and implement strategies to preserve and enhance property value. • Recommend capital improvement projects based on operational needs and asset condition assessments. • Provide regular updates and strategic recommendations to property owners and stakeholders. • Protect and promote the owner's interests through effective property management, risk mitigation, and value preservation initiatives. • 5+ years of property management experience in the UAE. • Familiarity with EJARI, DLD portal, and Dubai tenancy laws. • Strong organizational and communication skills. • Bachelor's degree or Diploma in Real Estate, Business, or related field. • RERA certification preferred.