Senior Associate, Infrastructure and Jirah (ICD)

OVERVIEW Business Unit: ICD - Islamic Corporation for the Development of the Private Sector Department: Corporate Services & Communication Grade E1 Country: Saudi Arabia Location: ICD Headquarter, Jeddah Contract Type: Fixed-Term, International Closing Date: 11-Nov-2026 Reporting Relationships: Division Manager, Digitalization and IT Support JOB PURPOSE This role is responsible for the administration, configuration, governance, and ongoing support of ICD s Atlassian ecosystem, including Jira Service Management, Jira Software, Confluence, and related integrations. The incumbent will manage workflows, automation, permissions, system performance, and user support to ensure a stable, secure, and effectively governed platform. KEY ACCOUNTABILITIES Atlassian Platform Administration, Governance & Support Provide dedicated administration and ongoing support of the ICD Atlassian platform, including Jira Service Management, Jira Software, Confluence, and related integrations. Manage platform configurations, workflows, automation, permissions, and other administrative requirements. Ensure appropriate governance and controlled administration of the Atlassian ecosystem. Ensure platform stability, security, performance, and effective ongoing operation. Provide user support and address platform-related queries and operational requirements. Provide user training and guidance to facilitate effective utilization of the platform.