Security Supervisor

THE MISSION? Lead the Security Squad: Supervise, guide, and motivate the security team, making sure everyone knows their role and is ready to keep Mama safe. Be Mama s Eyes & Ears: Keep a watchful eye across the hotel, conduct regular patrols, and spot potential risks before they become problems. CCTV Commander : Monitor CCTV, access control, alarms, and other security systems to keep everything under control and respond quickly to anything suspicious. Ready for Anything: Respond calmly and confidently to incidents, emergencies, alarms, and unexpected situations, because panic is never part of the uniform. Keep the Gang in the Know : Lead shift briefings and debriefings, making sure the team is aligned, informed, and ready for the day ahead. Protect Mama s House : Conduct regular inspections and enforce access control to keep guests, colleagues, property, and restricted areas safe and secure. Incident Investigator : Support and lead investigations into theft, damage, unauthorized access, and other security incidents, ensuring everything is properly documented and reported. Emergency Expert : Support emergency drills, fire evacuations, crisis management, and response procedures so the team knows exactly what to do when it matters most. Team Up Across Mama : Work closely with all departments to support smooth daily operations, events, and busy moments while keeping safety front and centre. Connect with the Authorities : Liaise professionally with SIRA, local law enforcement, emergency services, and other relevant authorities whenever required. Keep the Tools Ready : Make sure radios, CCTV, alarms, access control, flashlights, and other security equipment are working, maintained, and ready for action. Own the Reports : Maintain accurate security logs and prepare clear reports for management, highlighting incidents, risks, trends, and opportunities to improve MADE FOR YOU? ONLY IF You re a natural leader : You know how to guide a team, give clear direction, and bring out the best in your Gang. You stay cool under pressure : Emergencies happen. You keep calm, think fast, and make smart decisions. You notice the details : You spot what others might miss and take action before small risks become big problems. You communicate like a pro : You can confidently interact with colleagues, guests, management, and authorities. You think ahead : You re always looking for potential risks and ways to make Mama even safer. Integrity is non-negotiable : You handle sensitive information responsibly and always do the right thing.