Room Service Attendant

**Key Responsibilities:** * Serves food and beverages to patient, patient’s family and visitors daily for all meals. (Takes the menu, communicates to kitchen, delivers the food, arranges, sets up and clears the table). * Communicates patients and companion’s food likes, dislikes and allergies accurately to the kitchen \& ensure kitchen compliance before service. * Maintains Royal \& Imperial Rooms’ inventory which is required to check after each discharge. * Cleans \& sanitizes food \& beverage service utensils after patients or family use and after room discharge. * Ensures complementary services are delivered to patient’s room. * Responds promptly, appropriately, and professionally to patient/family perceptions of and needs for care and services. * Responds to requests for information promptly and refers the patient/family’s concern to appropriate hospital personnel immediately. * Act fast and take ownership for guests complain. * Communicates the patient’s need for assistance to nurses in need of moving out of bed to prevent accidents or transport non\-ambulatory patient with wheelchair. * Manages food \& beverage service for special hospital or patients’ events. * Ensures safety standards (occupational and patient safety) are complied. * Performs miscellaneous job\-related duties as assigned by the Direct Reporting Authority. * Ensure the amenities are place in all the discharge room after the room is clean by the House Keeping. * Refilling the Amenities daily. * **Physical Demands**: Need to stand minimum 8 hours duty and to carry heavy trays of juices. **Working Condition**: * Works mostly inside patient’s rooms. * During patient’s parties the environment is crowded with guests. * Ensures quality and patient safety practices are followed. * Provides or promotes people centered care. * Promotes inclusive health by providing equitable and accessible care to patients and families with special needs. **Qualifications, Competencies and Skills** **Education**: At least High School **Training**: Food \& Beverage service training is a plus **Experience:** Minimum one year experience in a food \& beverage service field or hotelier background. **Language**: Good command of English Language; and Arabic is a plus **Computer Proficiency**: Computer basics Job Type: Full\-time Pay: From KD200\.000 per month Education: * Bachelor's (Preferred) Experience: * hospitality: 1 year (Preferred)