Room Attendant

We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Room Attendant. The Room Attendant at Raffles & Fairmont Doha is responsible for maintaining the highest standards of cleanliness, hygiene, and presentation in guest rooms, suites, and assigned areas. The role ensures that every guest enjoys a comfortable, luxurious, and memorable stay by following hotel standards, providing attentive service, and respecting guest privacy. Key Responsibilities: • Clean and service guest rooms, suites, bathrooms, and assigned areas according to luxury hotel standards • Change bed linens, replace towels, and replenish guest amenities and room supplies • Ensure guest rooms are clean, organized, and ready for guest arrivals • Report maintenance issues, damaged items, and lost-and-found property to the appropriate department • Respond to guest requests promptly, courteously, and professionally • Follow hotel procedures for hygiene, sanitation, safety, and security • Respect guest privacy and follow established room access procedures • Coordinate with the housekeeping team and other departments to ensure efficient room operations • Maintain housekeeping equipment, trolleys, and cleaning supplies in good condition • Use cleaning chemicals and equipment safely and appropriately • Inspect rooms to ensure cleanliness, presentation, and attention to detail • Follow hotel policies and procedures to maintain high standards of service quality • Contribute to guest satisfaction by providing attentive and personalized service • Maintain a professional appearance and demonstrate teamwork and a positive attitude What will you bring to this role? • High school diploma or equivalent preferred • Previous experience in housekeeping, preferably in a luxury hotel environment • Knowledge of room cleaning procedures, hygiene standards, and housekeeping practices • Understanding of cleaning chemicals, equipment, and safe handling procedures • Strong attention to detail and commitment to cleanliness • Good time management and organizational skills • Ability to work independently and as part of a team • Good communication and interpersonal skills • Ability to follow instructions, hotel policies, and standard operating procedures • Physically fit and able to perform housekeeping duties, including standing, bending, lifting, and pushing a housekeeping trolley • Professional appearance and positive attitude • Commitment to guest satisfaction and luxury service excellence • Flexibility to work shifts, weekends, and public holidays as required • Basic English communication skills; additional languages are an advantage • Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions • Foster an inclusive environment where every individual feels valued and respected • Create an environment where colleagues are empowered, supported and recognized