We are looking for a dynamic and detail-oriented Retail Manager / Associate Manager to join our Middle East team at Bulgari Parfums. This role will oversee both Domestic Market and Travel Retail operations, ensuring all retail spaces are aligned with global brand guidelines and delivering exceptional customer experience. The Retail Associate Manager will play a key role in managing store operations, optimizing visual merchandising, supporting sales teams, leading CAPEX projects, and improving sales performance.
Retail Excellence & Brand Consistency
• Ensure all points of sale adhere to Bulgari s brand guidelines, from merchandising to customer experience.
• Conduct regular store visits and audits to maintain high operational and visual standards.
• Provide feedback and action plans to enhance customer journey and brand visibility.
• Act as the key liaison between Dubai headquarters and local teams, ensuring seamless execution of corporate strategies.
• Closely monitor stock levels to prevent shortages or overstocking, ensuring a seamless customer experience and optimal inventory management.
Sales Team Support & People Management
• Support sales teams and commercial managers in recruiting, onboarding, and training retail staff (Beauty Advisors, Promoters, and Supervisors).
• Oversee staff planning, including vacation schedules, ensuring optimal store coverage.
• Manage uniform distribution and compliance to maintain brand image and consistency.
• Work closely with the training team to ensure sales associates are knowledgeable and equipped to deliver top-tier service and excellency.
• Provide ongoing coaching to sales associates on the unique selling points of Bulgari fragrances, empowering them to effectively differentiate our products and drive sales.
Retail operations and multi-market management Visual merchandising and brand standards Sales performance analysis and inventory optimization Team leadership, coaching, and stakeholder management
Retail operations and multi-market management
Visual merchandising and brand standards
Sales performance analysis and inventory optimization
Team leadership, coaching, and stakeholder management
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Abdulla Masood General Trading LLC · Sharjah - United Arab Emirates (UAE)
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