Restaurants, Bars & Experiences Barback

About the job Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Restaurants, Bars & Experiences Department, The Restaurants, Bars & Experiences Barback is responsible for assisting the team in ensuring the smooth and efficient running of the restaurant, providing a prompt and professional service to the guests, and be responsible for creating a memorable dining experience within the restaurant. The Restaurants, Bars & Experiences Barback reports to the Restaurants, Bars & Experiences Bar Manager. As Restaurants, Bars & Experiences Barback, you will be responsible for the following duties: • Set-up the bar, including but not limited to: daily cleaning of all bar areas, equipment, dishwasher, stock up fridges and stations, prepare mise en place prior the start of each shift. • Assist with stock count and, at all times, ensuring the restaurant has adequate supplies for the shift, including all crockery, glassware, cutlery, condiments, fresh fruit and herbs, etc. • During service, prepare hot drinks to the required standard, clean coffee machine and all hot drink equipment, replenish stations when required and wash utensils, glassware and crockery after each use. • Ensure the stations and the bar area are of utmost cleanliness throughout service. • Assist in setting up the bar for any special or private events as per briefing. • Attend to bar guests at all times, regularly providing feedback to Restaurants, Bars & Experiences Managers, ensuring every guest has received the brand experience and immediately inform Restaurants, Bars & Experiences Managers should a guest not be content with their dining experience. • Take the initiative to study and learn all menus and attend food and beverage training to understand the ingredients and cooking/creation method of each dish/beverage to be able to describe these to the guest when required. • Provide a courteous, professional, attentive, and efficient service at all times with customers, staff and suppliers alike. • Be fully conversant with the geographical layout of the operation and to know the exact whereabouts of all equipment of an operational nature. • Have a complete understanding of the restaurant operation and respond to any changes in the restaurant function as requested by the Restaurants, Bars & Experiences Manager. • Attend and contribute to all staff briefings/meetings and other related activities. • Support new recruits through on the job training. • Maintain a high standard of personal appearance, and as per the personal presentation policy, and report for duty punctually, wearing the appropriate attire. • Previous Food & Beverage experience, preferably in a bar, restaurant, hotel, or luxury hospitality environment. • Basic knowledge of bar operations, beverages, and service standards. • Strong communication and teamwork skills. • Good attention to detail and ability to work in a fast-paced environment. • Ability to perform physical tasks, including lifting, carrying, and stock replenishment. • Positive attitude, professional appearance, and strong teamwork skills. • Proficiency in English; additional language skills are advantageous.