Restaurant floor manager

Restaurant Floor Manager We are looking for an experienced and professional Restaurant Floor Manager to join our team and take responsibility for the smooth operation of the restaurant floor and overall guest experience. Key Responsibilities * Manage and supervise all daily front\-of\-house operations. * Lead, organize, and motivate waiters, runners, host/hostess, and other floor staff. * Ensure excellent customer service and guest satisfaction at all times. * Welcome guests and professionally handle special requests, complaints, and feedback. * Monitor table allocation, reservations, seating, and service flow. * Ensure orders are served correctly, efficiently, and on time. * Coordinate closely with the kitchen, bar, cashier, and management team. * Conduct staff briefings before each shift and assign sections and responsibilities. * Monitor staff attendance, grooming, uniforms, discipline, and performance. * Train staff on service standards, menu knowledge, upselling, and customer interaction. * Maintain restaurant cleanliness, table presentation, and overall floor appearance. * Monitor busy periods and immediately resolve operational or service issues. * Support sales targets through effective upselling and team performance. * Ensure compliance with restaurant policies, hygiene standards, and safety procedures. * Prepare daily operational reports and communicate important issues to senior management. * Assist with stock control and ensure restaurant equipment and service items are properly maintained. Requirements * Previous experience as a Restaurant Floor Manager, Restaurant Supervisor, or similar position. * Strong leadership and team\-management skills. * Excellent communication and customer\-service skills. * Ability to work effectively under pressure in a busy restaurant environment. * Strong knowledge of restaurant service standards and front\-of\-house operations. * Professional appearance and attitude. * Good problem\-solving and complaint\-handling skills. * Ability to manage shifts, staff schedules, and floor organization. * English communication skills required; Arabic is an advantage. * Experience in Lebanese/Arabic restaurants, cafés, or shisha restaurants is an advantage. * Previous experience in Qatar/GCC is preferred. Position: Restaurant Floor ManagerIndustry: Restaurant \& HospitalityEmployment Type: Full\-Time Pay: QAR2,292\.92 \- QAR10,453\.95 per month Work Location: In person