Renewal Specialist

• Manage the end-to-end license renewal process for existing clients. • Proactively contact clients before renewal due dates to ensure timely renewals. • Build and maintain strong client relationships to improve customer retention. • Identify upselling and cross-selling opportunities. • Maintain an accurate renewal pipeline and achieve monthly targets. • Collaborate with internal teams to ensure a smooth renewal process. • 1–2 years of experience in license renewals, client retention, or customer relationship management. • Excellent communication and negotiation skills. • Strong customer service and relationship-building abilities. • Target-driven with the ability to work under deadlines. • Immediate joiners are highly preferred.