Receptionist Cum Typist

SAHARA GROUP Receptionist / PRO Assistant Job Description Location: Ajman, UAE | Employment Type: Full-Time | Salary: AED 1,500 – 2,000 per month About the Role We are looking for a reliable, presentable, and administratively capable Receptionist / PRO Assistant for our Ajman office. Beyond front desk and office management, this role carries hands-on responsibility for government liaison work: company formation, visa processing, tenancy contract ratification, and ongoing PRO documentation across Dubai, Sharjah, and Ajman. The ideal candidate is organised, deadline-driven, and comfortable working across multiple UAE government portals. Key Responsibilities Reception and Guest Handling • Welcome and receive visitors, clients, and guests professionally • Manage the front desk, answer and direct incoming calls • Maintain the visitor log and coordinate with internal teams for guest hosting • Receive and dispatch courier deliveries, mail, and packages Office Organisation • Keep reception, meeting rooms, pantry, and common areas organised and presentable • Monitor and replenish office supplies, pantry stock, and stationery • Support filing, printing, document management, and general administrative tasks • Report maintenance and facility issues to the appropriate team promptly Typist Assistance • Assist with company formation and licensing across Dubai (DED/Free Zones), Sharjah, and Ajman • Coordinate documentation for new trade licence applications, renewals, and amendments • Liaise with relevant authorities and follow up on approvals and issuance timelines • Maintain organised records of all company documents, licences, and renewal schedules • Handle end-to-end visa processing: new applications, renewals, cancellations, and stamping • Manage status changes (visit to residence, inside/outside country), entry permits, and change of status procedures • Coordinate in-country and out-of-country visa runs and status adjustments • Process Emirates ID applications, medical fitness appointments, and biometric scheduling • Prepare and submit emigration and labour documentation including MOL/MOHRE applications • Track visa expiry dates and proactively initiate renewal or cancellation workflows • Maintain accurate and up-to-date records for all employees and dependents across the group Tenancy Contract Ratification • Process tenancy contract registrations and renewals on the Ajman Municipality online platform • Handle Sharjah Municipality tenancy contract submissions and ratification • Ensure all required documents are in order before submission; track status until completion • Maintain copies of all registered and ratified contracts Client Communication and Follow-ups • Serve as the primary point of contact for clients on all PRO and documentation matters • Provide regular status updates on pending applications, approvals, and submissions • Follow up proactively with government departments, clients, and internal stakeholders • Flag upcoming expiries, missing documents, or delays in a timely manner • Maintain a clear log of all ongoing cases, deadlines, and correspondence What We Offer • Starting salary of AED 1,500 to AED 2,000 per month • Salary is subject to revision at the 6-month mark based on performance review • Stable, full-time employment with a reputed group • Exposure to multi-emirate operations and government liaison work • Professional and structured work environment • Prior experience in a receptionist, PRO, or government liaison role in the UAE • Working knowledge of company formation procedures in Dubai, Sharjah, and Ajman • Hands-on experience with UAE visa processing: types, change of status, stamping, and cancellations • Familiarity with Ajman and Sharjah Municipality tenancy ratification platforms • Proficiency in MS Office (Word, Excel, Outlook) and standard office equipment • Strong English communication skills; Arabic is a significant advantage • Organised, detail-oriented, and able to manage multiple deadlines simultaneously • Well-groomed, professional, and client-facing demeanor • Must be based in or able to commute to Ajman