Receptionist

ABO follows the US Curriculum and is a large and thriving Charter School, with over 1500 students from KG1 to Grade 5. The ABO aim is to be a collaborative, student centred school, to constantly develop staff, to develop stakeholder voice and to keep evolving in our practice, so demonstrating a change agent attitude. The successful candidate will be closely aligned with our core values: Respect, Collaboration, Passion, Integrity and Excellence and our ethos, Aspire, Believe, Achieve . This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi s leading school group. Minimum Qualifications • High School Certificate/Diploma or Bachelor Minimum Experience A minimum of 2 years of experience in a customer focused role in the region Experience in the education field is preferred Job Specific Knowledge & Skills Fluent English communication skills, written and oral Arabic speaker Strong interpersonal skills to aid in daily contact with parents in a diverse multi-cultural environment Excellent office management skills Main Duties • Deliver high quality customer service to all visitors and staff, representing the Academy in a professional manner • Greet visitors in a friendly and helpful manner • Have a strong knowledge of the key information about the Academy • Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage • Provide general clerical/administrative support e.g. updating attendance registers, photocopying, filing, faxing, completing standard forms, responding to routine correspondence • Undertake word-processing and other IT based tasks e.g. database, excel, Internet research • Produce lists/information/data as required e.g. class lists • Sort and distribute mail • Attend and participate in relevant meetings as required • Answer, screen and forward incoming phone calls in a friendly and professional manner ( following our standard telephone etiquette/ protocol) • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) • Provide basic and accurate information in-person and via phone/email • Assist Admissions team with in-bound and out-bound calls • Log admissions enquiries into the MIS data base • Perform other clerical receptionist duties such as filing, photocopying and printing • Arrange transportation for visitors when require • Provide accurate and comprehensive information about the schools, including the curriculum, education level and tuition fees. • Respond to telephone calls and enquiries courteously and direct calls to appropriate personnel, using the Referral System. • Assist with tasks assigned as and when required by the management team. • Undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post • Perform other duties as requested by direct and dotted line reporting managers/ supervisors • High School Certificate/Diploma or Bachelor