Quality Assurance Supervisor - Pest Control

• Raise and maintain the quality of Trap's field services and the competency of its technicians. • Plan and conduct site inspections to assess service quality and resolve client issues on the ground. • Provide leadership and technical direction to supervisors and technicians to improve service quality and the client experience. • Train technicians and field teams on IPM and HACCP standards in line with client requirements. • Implement and maintain the requirements needed to apply HACCP standards across applicable accounts. • Identify quality and compliance risks at client sites and ensure appropriate controls are in place; coordinate with HSE on workplace-safety matters. • Prepare risk assessments and discrepancy reports for new and existing clients, driving proactive and preventive control measures. • Support clients in achieving strong results in their third-party audits and inspections. • Lead the setup and execution of quality requirements on new projects and accounts. Must have • Bachelor's degree in Biology, Agriculture, Environmental or Food Science, Public Health, or a related field (or equivalent experience). • Solid experience in pest control / IPM, including a supervisory or quality-assurance role. • Working knowledge of HACCP and food-safety / quality standards, and of client audit processes. • Strong inspection, risk-assessment, and report-writing skills. • Proven ability to lead and train field teams. • Valid Saudi driver's license (regular travel to client sites). • Good written and spoken Arabic and English (client reports, audit support, documentation). Preferred • HACCP certification (or willingness to obtain it). • Experience supporting clients through third-party audits (e.g., food-safety, ISO). • Familiarity with relevant Saudi regulatory requirements.