Pool & Beach Manager

The Opportunity At Delano Dubai, we believe exceptional hospitality is about creating experiences that feel effortless, memorable & distinctly personal. We're looking for a passionate, confident & hands-on Pool & Beach Manager to lead our pool and beach operations, creating an atmosphere where exceptional service, attention to detail & vibrant energy come together. This is an exciting opportunity for a hospitality professional who understands luxury lifestyle experiences, leads with personality & knows how to create memorable moments for every guest. What You'll Be Doing Guest Experience & Operations • Oversee the daily operations of our pool & beach areas, ensuring a seamless, elevated guest experience. • Create a welcoming, vibrant atmosphere that reflects Delano's distinctive personality & service philosophy. • Maintain exceptional standards of presentation, cleanliness, comfort & guest safety. • Anticipate guest needs, handle feedback with confidence & ensure every interaction feels personal. • Coordinate closely with Food & Beverage, Housekeeping, Engineering, Security & other operational teams. • Ensure smooth management of loungers, cabanas, reservations, guest arrivals & peak-period operations. People Leadership • Lead, coach & inspire the pool and beach team to deliver consistently exceptional service. • Build a positive, collaborative team culture where colleagues feel empowered to take ownership of the guest experience. • Oversee team scheduling, training, performance & day-to-day operational briefings. • Identify development opportunities & support the growth of team members. Commercial & Operational Excellence • Work closely with the Food & Beverage team to maximise pool and beach revenue opportunities. • Support the development of guest experiences, promotions & seasonal initiatives. • Monitor operational performance, guest feedback & service standards, identifying opportunities for improvement. • Manage departmental resources, supplies & operating costs responsibly. • Ensure compliance with health, safety, hygiene & emergency response procedures. Why Join Us At Delano, you'll be part of a team that brings a fresh perspective to luxury hospitality, where creativity, individuality & genuine connections are celebrated. You'll have the opportunity to lead one of Dubai's distinctive beachfront experiences, shape memorable guest moments & grow your career within a global family of hospitality brands. Bring your personality. Lead with confidence. Create experiences worth remembering. What We're Looking For • Previous experience in a Pool & Beach Manager, Beach Club Manager, Assistant Outlet Manager or similar leadership role within a luxury hotel, resort or premium lifestyle venue. • Strong understanding of luxury pool and beach operations, guest experience & service standards. • A natural leader who can motivate teams, build relationships & lead by example. • Excellent communication, interpersonal & guest recovery skills. • Commercial awareness, with an understanding of revenue opportunities and operational efficiency. • Confident working in a fast-paced, high-energy environment. • Strong organisational skills, attention to detail & a proactive approach to problem-solving. • Flexibility to work shifts, weekends & public holidays as required.