Pastry Chef

JOB PURPOSE The Pastry Chef is responsible for overseeing and managing the pastry production process. RESPONSIBILITIES - Prepare high-quality pastry items and ensure adherence to brand-specific recipes to uphold image and customer satisfaction. - Implement a variety of safety procedures in accordance with established rules and regulations, maintaining laboratory security conditions, and promptly reporting any irregularities to the designated reporting line. - Train team members in pastry techniques and hygiene standards. - Control and monitor monthly inventory by ensuring adherence to established measure and promptly addressing any discrepancies. - Oversee raw materials and the manufacturing process, monitor the expiry dates of imported products, and manage any abnormalities as they arise. - Take all necessary measures to minimize waste and implement control actions to achieve forecasted food costs. - Ensure compliance with company and HACCP standards and manage relevant reports accordingly. - Plan, organize, and research new aspects of brand products aimed at meeting or exceeding set sales targets, and share findings with team members accordingly. - Ensure that all daily requested pastry products are delivered to the shops via requisition orders and in accordance with relevant guidelines. LANGUAGE & TECHNICAL SKILLS Language Proficiency - Fluency in English. - Fluency in Arabic is a plus. Food Safety Level - Level two. EDUCATION Technical degree in Hospitality Management, or a related field. EXPERIENCE General Experience Four to six years of experience in F&B Operations, or a similar role. Managerial Experience One year of experience in a managerial role. BEHAVIORAL COMPETENCIES Customer Focus Builds strong customer relationships and delivers customer-centric solutions. For example, solicits customer feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns business process with customer needs. Directs Work Provides direction, delegating, and removing obstacles to get work done. For example, confirms mutual agreement on accountabilities, fostering strong coordination and minimising duplicated efforts. Communicates delays or problems early so others can manage their own work schedules effectively. Plans and Aligns Plans and prioritises work to meet commitments aligned with organisational goals. For example, stays focused on plans and improvises in response to changes, including risks and contingencies. Aligns own team's work with other workgroups'. Looks ahead to determine and obtain needed resources to complete plans. Ensures Accountability Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others. Develops Talent Develops people to meet both their career goals and the organisation's goals. For example, shares own experience and expertise with others if asked. Provides constructive feedback and other support for other people's development. Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others' comments. Creates rich documents and reports. Situational Adaptability Adapts approach and demeanour in real time to match the shifting demands of different situations. For example, swiftly and easily adapts approach to a wide array of different or changing situations. Is inquisitive about evolving situations; identifies how to adapt early.