Manager, Sales - MICE and Corporate

Job Summary Drive Corporate and MICE sales in line with the hotel s annual commercial plan, achieving assigned room night, room revenue, meetings and events revenue targets. Develop corporate accounts and MICE partnerships, convert qualified opportunities and maximize profitable business for The Meydan Hotel. Key Responsibilities • Proactively identify and secure new Corporate and MICE business from companies, event agencies, meeting planners, DMCs and other relevant partners. • Develop and execute Corporate and MICE market plans, including measurable strategic account development plans for key clients and high-potential prospects. • Set and deliver measurable individual sales objectives for room nights, revenue, qualified leads, sales activities, account production and conversion, reporting progress to leadership. • Conduct proactive sales activities including client calls, appointments, site inspections, presentations, trade shows, sales trips, fam trips, client entertainment and roadshows; record all activities in Opera Sales & Catering. • Maximize room, meeting and event revenue from Corporate and MICE accounts, while considering profitability, business mix and the hotel s commercial positioning. • Retain and grow assigned corporate accounts and MICE agency relationships through regular production reviews, account plans and targeted acquisition. • Maintain comprehensive knowledge of hotel offerings to effectively sell and provide clients with accurate information for business confirmation. • Maintain accurate Corporate and MICE account records, enquiries, sales pipeline, activities, forecasts and conversion status in Opera Sales & Catering. • Resolve client issues arising during the sales process, coordinating with Events and Operations for a smooth handover of confirmed MICE business and escalating concerns when necessary. • Monitor Corporate and MICE market developments, competitor activity and industry trends; share actionable market intelligence and recommendations with the commercial team. • Refer business opportunities from other market sectors to appropriate sales team members for action. • Collaborate with the Director of Sales & Marketing, Revenue, Reservations, Events and Marketing teams on pricing, demand opportunities, proposals and commercial action plans. • Monitor Corporate and MICE account production, pipeline value, conversion, lost business, room nights and revenue against targets; recommend corrective actions. • Qualify Corporate and MICE enquiries, lead negotiations, follow up on proposals and close high-value, profitable business within approved commercial guidelines. • Manage corporate RFPs, annual rate agreements and MICE proposals in a timely manner, coordinating with relevant departments on pricing, availability and contractual terms. • Use data to guide sales activity, including cost/benefit, cost of sale, and ROI analyses. Skills, Experience & Educational Requirements • Diploma in Business Management or equivalent. • Minimum of 5 years in a similar position within a five-star hotel. • GCC experience preferred. • In-depth knowledge of the UAE Corporate and MICE markets, including corporate procurement, meeting planners, event agencies and group business. • Strong knowledge of corporate contracting, RFP processes, MICE proposals, commercial negotiation and service level agreements. • Ability to work under pressure and meet deadlines. • Ability to collaborate cross-functionally and mentor colleagues when required. • Experience in data analysis and interpretation. • Proven Corporate and/or MICE account management, business development and sales conversion experience. • Highly organized, proactive, and able to meet deadlines in a fast-paced environment. • Excellent presentation, communication, and interpersonal skills. • Initiative and commitment to achieving results. • Attention to detail, problem-solving, and decision-making skills. • Diploma in Business Management or equivalent. • Minimum of 5 years in a similar position within a five-star hotel. • GCC experience preferred. • In-depth knowledge of the UAE Corporate and MICE markets, including corporate procurement, meeting planners, event agencies and group business. • Strong knowledge of corporate contracting, RFP processes, MICE proposals, commercial negotiation and service level agreements. • Ability to work under pressure and meet deadlines. • Ability to collaborate cross-functionally and mentor colleagues when required. • Experience in data analysis and interpretation. • Proven Corporate and/or MICE account management, business development and sales conversion experience. • Highly organized, proactive, and able to meet deadlines in a fast-paced environment. • Excellent presentation, communication, and interpersonal skills. • Initiative and commitment to achieving results. • Attention to detail, problem-solving, and decision-making skills.