Product Roadmap Planning:
• Engage closely with local Heads of Logistics / Performance Managers, Regional Functional Heads and Product Owners to gather product requirements falling under the Logistics Rider vertical
• Build strong business cases outlining the problem and opportunity size
• Lead the prioritisation process every 6 months, aligning it with logistics OKRs and the needs of local and regional logistics teams.
• Coordinate and communicate the product roadmap across all teams involved
New Feature Development and Rollout:
• Support central product teams through problem discovery, development, testing and roll out phases
• Identify and monitor success metrics, including the setup of a reporting dashboards
• Relay new developments to key stakeholders both pre and post go-live
Bugs & Product Issues
• Assist countries in addressing product and tech-related issues while evaluating their impact
• Act as the primary contact during product emergencies
• Prioritize and escalate critical bugs to product support teams for prompt resolutionQualifications
Educational Background:
• Bachelor s degree required. Advanced degrees or certifications in data analytics or product management will be a plus
Experience:
• 6-7 years of experience preferably in logistics, product management or related roles.
• Experience in food delivery, e-commerce, or q-commerce sectors will be highly advantageous
Technical Skills:
• Ability to interpret and work with complex data sets to derive meaningful insights and actions
• Strong analytical and data-driven problem-solving skills
• Ability to diagnose issues and come up with effective solutions quickly
• Good knowledge and experience of SQL and BigQuery and also reporting tools (Google Looker Studio)
Soft Skills:
• Excellent English communication skills, both written and spoken. Arabic is a plus but not essential.
• Capable of conveying complex ideas clearly to a diverse audience across different markets and teams
• Proven ability to prioritize, manage and complete multiple initiatives simultaneously with minimal supervision
• Experience in managing multiple stakeholders, both internal and external, to ensure smooth product operations
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