Logistics Supervisor

• Supervise and track import, export, and domestic shipments from dispatch through customs clearance to final delivery; proactively flag delays and exceptions. • Coordinate with shipping lines, freight forwarders, transporters, customs brokers, suppliers, and warehouse teams to ensure on-time movement of goods. • Verify shipment documentation, including commercial invoices, packing lists, bills of lading/air waybills, delivery orders, certificates of origin, and customs paperwork. • Monitor shipment schedules, ETAs, vessel/container movements, clearance status, delivery appointments, and proof of delivery (POD). • Follow up on customs clearance, port releases, demurrage/detention exposure, and pending documentation; escalate issues promptly. • Coordinate receiving and dispatch with warehouse teams, ensuring quantity, SKU, batch, expiry-date, and product-condition discrepancies are reported. • Oversee logistics coordinators and maintain accurate shipment trackers, daily status updates, shipping records, and logistics KPIs; prepare exception and pending-shipment reports for management. • Work with procurement, sales, finance, and inventory teams to resolve shipment-related discrepancies, invoice issues, and delivery priorities. • Support FEFO/FIFO handling requirements and temperature-sensitive or time-critical FMCG shipments where applicable. • Review and verify freight charges, transport invoices, and shipment costs against agreed rates and supporting documents. • Ensure compliance with applicable UAE customs, import/export, company, and product-handling requirements. • Bachelor’s degree or diploma in Logistics, Supply Chain Management, Business Administration, or a related discipline. • 5–10 years of relevant logistics experience in the FMCG industry, preferably in the UAE, including shipment monitoring and supervisory responsibilities. • Hands-on knowledge of import/export shipments, freight forwarding, customs clearance, and shipping documentation. • Experience coordinating high-volume, time-sensitive FMCG products and warehouse deliveries is preferred. • Proficiency in MS Excel and shipment tracking systems; ERP/SAP experience is an advantage.