JOB DESCRIPTION – KITCHEN DESIGNER

• JOB DESCRIPTION – KITCHEN DESIGNER Department: Kitchens Position: Kitchen Designer Reports To: Showroom / Kitchen Department Manager Location: Oman Job Purpose The Kitchen Designer is responsible for developing attractive, functional, and technically accurate kitchen designs that meet customer requirements and company standards. The role covers the complete design process from understanding the customer’s needs and preparing layouts and quotations through technical confirmation, order preparation, and coordination with the installation team. The designer is expected to combine design creativity, technical accuracy, customer service, and commercial awareness. Key Responsibilities • Customer Consultation & Sales Support • Meet customers and understand their requirements, lifestyle, preferred style, budget, and expectations. • Provide professional advice regarding kitchen layouts, materials, colours, finishes, worktops, accessories, and appliances. • Present design concepts clearly and professionally. • Support the sales process and help convert enquiries into confirmed orders. • Recommend suitable solutions while maintaining the customer’s budget and the company’s required standards. • Kitchen Design • Prepare professional kitchen layouts, 3D designs, elevations, and presentations. • Develop practical and aesthetically attractive kitchen solutions. • Optimize cabinet arrangement, storage, workflow, and available space. • Ensure designs comply with the specifications and limitations of the selected kitchen brand. • Prepare alternative designs when required by the customer. • Technical Accuracy • Review site measurements carefully before finalizing designs. • Ensure all dimensions, cabinet sizes, fillers, panels, worktops, appliances, electrical points, plumbing points, and ventilation requirements are correctly considered. • Identify potential technical conflicts before ordering. • Coordinate with site engineers and installation teams regarding technical requirements. • Prepare drawings and information required for MEP coordination where applicable. • Ensure that the final design is technically suitable for installation. • Design Software • Prepare designs using Winner Design or other company-approved kitchen design software. • Maintain accurate product libraries, specifications, pricing, and design information. • Prepare professional drawings and presentations for customer approval. • Maintain organized electronic records for each project. • Quotations & Commercial Responsibilities • Prepare accurate quotations based on approved designs. • Ensure all cabinets, accessories, appliances, worktops, panels, installation requirements, and other applicable items are included. • Minimize quotation and ordering errors. • Work within approved company pricing and discount policies. • Follow up quotations and customer decisions together with the sales team. • Support achievement of departmental sales targets. • Customer Approval & Order Processing • Obtain customer approval for the final design, specifications, colours, materials, appliances, and other selections. • Ensure final drawings are signed and approved by the customer before the order is released. • Verify that all required internal approvals are completed before ordering. • Prepare complete and accurate order documentation for submission to suppliers/factories. • Recheck the complete order before final submission. • Site & Installation Coordination • Coordinate site measurements and site readiness requirements. • Communicate electrical, plumbing, drainage, ventilation, and other technical requirements to the customer/site team. • Coordinate with project engineers, installation teams, suppliers, and other departments. • Support the installation team in resolving design-related issues. • Attend site visits when required. • Ensure any site changes are properly documented and approved before modifying the design/order. • Documentation & Project Follow-Up • Maintain a complete project file including: • Customer requirements • Site measurements • Design revisions • Approved drawings • Quotations • Material/colour selections • Appliance specifications • Customer approvals • Order documentation • Site coordination records • Update project status regularly. • Follow company procedures and deadlines. Performance Expectations / KPIs Performance will be evaluated based on: • Design accuracy and quality • Number/value of confirmed kitchen orders • Sales conversion rate • Achievement of assigned sales/design targets • Accuracy of quotations • Accuracy of factory orders • Number of design/order errors • Customer satisfaction • Timely completion of designs and revisions • Proper project documentation • Coordination with site and installation teams • Compliance with company procedures • Diploma or Bachelor’s degree in Interior Design, Architecture, Kitchen Design, or a related field. • Previous experience in kitchen design, interior design, cabinetry, or furniture is preferred. • Experience with European/German kitchen systems is an advantage. • Good knowledge of kitchen materials, cabinet construction, accessories, appliances, and worktops. Software Skills • Experience with Winner Design is highly preferred. • AutoCAD knowledge is an advantage. • Good knowledge of Microsoft Office. • Ability to understand architectural and MEP drawings is preferred. Required Skills & Competencies • Strong design and creative ability. • Excellent attention to dimensions and technical details. • Good communication and customer-handling skills. • Commercial and sales awareness. • Ability to understand customer requirements and translate them into practical designs. • Strong organizational and follow-up skills. • Ability to manage several customer projects simultaneously. • Ability to work under deadlines. • Teamwork and coordination skills. • Professional appearance and behaviour. Important Responsibility The Kitchen Designer is responsible for checking the accuracy of the design before customer approval and order submission. No kitchen order shall be released without the required signed and stamped final drawings, customer approval, and internal company approval in accordance with company procedures. The designer must immediately report any discrepancy in site dimensions, technical requirements, customer selections, or order specifications before proceeding. General Duties The employee shall perform any other reasonable duties related to kitchen design, sales support, project coordination, and customer service as assigned by management. The overall objective of this position is to deliver kitchens that are attractive, technically correct, commercially successful, and installed with minimum errors and maximum customer satisfaction.