IT support Technician

**IT support Technician** We are looking for a Qualified, Skilled IT support Technician to join our team to be responsible of day\-to\-day Technical Support and Helpdesk tasks, The candidate will be responsible for providing general networking support, troubleshooting basic IT issues, and assisting with the maintenance of IT systems. **Key Responsibility:** * Experience in **Microsoft and non\-Microsoft onsite support** and end\-user support. * Good knowledge and experience in **Windows 10/11, Windows Server, Active Directory, Azure Active Directory, Microsoft 365 / Office 365 and Intune**. * Experience in installing, configuring and troubleshooting **PCs, laptops, operating systems and software**. * Experience in **network and Wi\-Fi troubleshooting** and configuring users' PCs within a network environment. * Experience in troubleshooting **telephone and VoIP issues**. * Experience in supporting and troubleshooting **printers, scanners, photocopiers, multifunction printers and plotters**. * Experience supporting hardware, software, production/in\-house applications and networking. * Experience in **IT hardware inventory management** and maintaining proper documentation and reports. * Good **critical thinking, troubleshooting and problem\-solving skills**. * Ability to act as the **first point of contact for end\-user IT support** and follow issues through to resolution. * Experience participating in IT projects and providing technical support, documentation and feedback. * **CompTIA A\+, Network\+, or relevant Microsoft certification** would be preferred. * Candidates should be comfortable providing **onsite support** and attending urgent/out\-of\-hours support when required. **Qualifications** * Bachelor's degree in Computer Science, Information Technology, or a related field. **Requirements:** Job Type: Full\-time Minimum 5 years experience in IT Language: Strong English reading, writing, and speaking skills. * Strong understanding of general networking concepts, protocols, and services. * Proficient in basic troubleshooting techniques for hardware, software, and network issues. * Good communication skills and ability to work with colleagues at all levels. * Ability to work independently with minimal supervision. Interested Candidates may send their CV to Job Types: Full\-time, Contract Pay: BD300\.000 \- BD450\.000 per month Ability to commute/relocate: * Al\-Muḥarraq: Reliably commute or planning to relocate before starting work (Required) Work Location: In person