IT Support

Position: IT Assistant Location: Abu Dhabi, UAE Experience: 1-4 years Salary: AED 3,500/month Contract: 12 months + Extendable Notice Period: Immediate Joiners Only Candidate Location: Must be currently in the Abu Dhabi , UAE(Or willing to relocate) We are looking for an enthusiastic IT Assistant / IT Trainee to provide day-to-day technical support and assist with IT infrastructure operations in an educational environment. This is a great opportunity for fresh graduates and junior IT professionals looking to gain hands-on experience in IT support, networking, Active Directory, hardware troubleshooting, and end-user support. Key Responsibilities • Assist with day-to-day IT support for users across the organization. • Troubleshoot basic hardware, software, Windows, and network-related issues. • Assist with desktop, laptop, printer, scanner, and peripheral configuration. • Support Active Directory user account creation and basic administration. • Assist with user onboarding and offboarding activities. • Provide basic support for LAN, Wi-Fi, DNS, DHCP, TCP/IP, switches, and routers. • Support classroom technology including smartboards, projectors, AV and audio systems. • Install and configure software and IT equipment. • Log and track IT incidents and service requests through the service desk system. • Assist with IT asset inventory and equipment tracking. • Support endpoint security practices, including antivirus and BitLocker. • Assist senior IT team members with preventive maintenance and infrastructure support. • Provide basic technical assistance and guidance to employees. • Follow IT security policies and organizational procedures. Required Skills • Basic understanding of Windows OS and Microsoft Office 365. • Basic knowledge of Active Directory. • Understanding of networking fundamentals: TCP/IP, DNS, DHCP, LAN and Wi-Fi. • Basic hardware and software troubleshooting knowledge. • Good communication and problem-solving skills. • Willingness to learn and work in a fast-paced environment. Education • Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field. • IT certifications such as CompTIA A+, Network+ or Microsoft certifications are an advantage.