Job description
1. On-Site Inspection & Client Communication
• Drive to residential client locations (villas, townhouses, apartments) across the UAE in a company-provided vehicle.
• Conduct thorough on-site Wi-Fi signal audits, dead-zone assessments, and structural cabling inspections.
• Listen to client pain points and clearly explain technical Wi-Fi/CCTV issues in plain, professional English.
2. Live On-Site Quoting & Solution Design
• Design tailored networking setups on the spot based on property layout, wall density, and client needs.
• Calculate hardware, cabling, and labor costs to present clear, immediate quotes to the client before starting work.
3. Wi-Fi & CCTV Installation & Configuration
• Multi-Brand Hardware Setup: Configure, mount, and optimize routers, Mesh Wi-Fi systems, Access Points (APs), network switches, and patch panels across diverse brands (e.g., Ubiquiti UniFi, TP-Link Deco/Omada, ASUS, Linksys, Netgear, MikroTik).
• CCTV Systems: Install, cable, and configure IP CCTV camera systems, NVRs, and mobile app monitoring for residential properties.
• Network Cabling: Pull, terminate, patch, and test CAT6/CAT6A Ethernet cables neatly through existing conduits or trunking.
• Optimization: Perform channel width adjustments, seamless roaming setup, and dead-zone elimination.
4. Job Completion & Client Handover
• Walk the customer through the completed setup, test internet speeds (SSID/bandwidth verification in every room), and confirm CCTV live feeds on their smartphones.
• Ensure all work areas are left clean, tidy, and professionally presented.
1. Mandatory Qualifications & Prerequisites
• Valid UAE Driving License: Manual or Automatic (Essential for driving to villas/apartments across Dubai & UAE).
• Language Proficiency: Fluent Spoken & Written English (Crucial for direct homeowner communication, setting clear expectations, and explaining quotes).
• Education: High school diploma, technical diploma, or equivalent hands-on trade training in IT / Telecommunications / Electronics.
• Visa Status: Valid UAE Resident Visa or Transferable Visa.
2. Hands-On Technical Skills
Wi-Fi & Multi-Brand Networking
• Multi-Brand Configuration: Ability to set up, bridge, and troubleshoot routers, access points (APs), and mesh systems across major brands:
• Ubiquiti UniFi (USG, Dream Machine, APs, Controller software)
• TP-Link (Deco Mesh, Omada systems)
• ASUS, Linksys, Netgear, MikroTik, Cisco Small Business
• Network Protocol Knowledge: Deep understanding of DHCP, Static IPs, PPPoE (local ISP configurations for e& / Etisalat and du ), Subnetting, Port Forwarding, and DNS.
• Wi-Fi Optimization: Signal analysis (channel overlap, 2.4GHz vs 5GHz/6GHz band steering, wall penetration issues, seamless roaming).
CCTV & Cabling Infrastructure
• IP CCTV Setup: Mounting and configuring IP cameras, Network Video Recorders (NVRs), motion sensitivity, and remote smartphone monitoring apps.
• Physical Cabling & Termination: CAT6 / CAT6A cable pulling, RJ45 crimping, wall jack patching, cable tracing, and neat trunking.
3. On-Site Commercial & Client Skills
Because this technician will be acting as your frontline salesperson and installer , they need strong commercial awareness:
• On-Site Estimating & Quoting: Ability to assess a home's layout, calculate total materials/labor on the spot, and confidently present a clear price quote before starting the job.
• Customer Service & Consultation: Friendly, professional demeanor when entering high-end residential homes (villas/townhouses).
• Upselling Ability: Capacity to identify add-on opportunities during an inspection (e.g., adding an outdoor access point for the garden, or extra CCTV coverage for a garage).
4. Experience Level
• 1 to 3+ years of direct field experience in residential/SMB network installations, low-voltage cabling, or home automation in the UAE.
• Proven track record of working independently without constant supervisor oversight.
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