IT Administrator / Coordinator

To provide comprehensive administrative, coordination, documentation, and reporting support to the Applications Support Division (ASD) and its management. The position is responsible for facilitating effective communication among technical and functional teams, coordinating divisional activities, monitoring outstanding actions, supporting IT projects, and preparing management reports to ensure smooth and efficient divisional operations. Educational Qualifications Bachelor's degree in IT, Business Administration or any related discipline. Experience • Relevant experience in divisional administration, IT coordination, project support, management reporting, or similar responsibilities. • Experience working within an IT division, particularly in an enterprise applications or SAP environment, will be an advantage. • Experience in project planning, tracking, reporting, documentation, and stakeholder coordination. Technical and Computer Skills Advanced proficiency in MS Office suite including MS Excel. Good working knowledge of Microsoft Project for project scheduling, progress tracking, and reporting. Proficiency in Microsoft Visio for preparing process flows, diagrams, and workflows. Familiarity with SAP systems, SAP reporting, or enterprise business applications is desirable. Ability to use digital tools for screen recording, training video preparation, and knowledge documentation. Familiarity with Microsoft Teams, Outlook, SharePoint, and other collaboration tools. Required Competencies Strong organizational, administrative, and multitasking capabilities. Excellent written and verbal communication skills. Ability to coordinate effectively with technical teams, management, business users, and external stakeholders. Good understanding of project coordination, task monitoring, and follow-up mechanisms. Ability to work independently, prioritize competing activities, and meet deadlines. High attention to detail, accuracy, professionalism, and confidentiality. Proactive approach to identifying pending actions, following up on commitments, and supporting divisional objectives.