Insurance Assistant - Property Claims | Orient Takaful PJSC

Key Responsibilities: • Register, process, and monitor assigned Property claims; review policy coverage, terms, warranties, exclusions, loss adjuster reports, and supporting documents; follow up on outstanding requirements; and maintain accurate system records. • Maintain appropriate claim reserves and complete documentation. • Coverage assessment alongside liability and quantum. • Prepare clear, reasoned claim notes recommending approval, settlement, declinature, or further investigation , supported by relevant policy provisions and evidence. • Handle assigned Property claims end-to-end within the given authority , while supporting the Team Leader with claim monitoring, follow-ups, reporting, and workflow requirements. • Coordinate with policyholders, brokers, re-insurers, surveyors, loss adjusters, and service providers, providing timely claim-status updates. • Manage recovery, salvage, and reinsurance requirements, where applicable. • Process and communicate approved settlements or declinatures within the prescribed TAT and maintain all supporting records in DMS. • Comply with company policies, procedures, service standards, and applicable regulatory requirements. Requirements: • Bachelor's degree or diploma in Insurance, Business Administration, or a related field. • 2–4 years of insurance experience, preferably in Property claims. • Knowledge of Property insurance products and claims processes is a must. • Strong communication and interpersonal skills. • Excellent attention to detail and organizational abilities. • Proficiency in Microsoft Office applications, especially Excel and Word. • Ability to work effectively in a fast-paced environment and manage multiple priorities.