• Supervising domestic staff - domestic helpers
• Creating schedules
• Be the primary point of contact for all household matters, addressing issues promptly and efficiently, offering solutions.
• Ensuring high standards of work and conduct.
• Overseeing daily routines and ensuring the household runs efficiently.
• Managing inventory and ordering household supplies.
• Ensuring proper maintenance of the home (cleanliness, organization, function).
• Scheduling and overseeing repairs, renovations, and regular maintenance.
• Tracking household expenses.
• Handling petty cash and reimbursements.
• Organize and maintain Madam’s wardrobe (seasonal rotation, closet organization, laundry, and repairs).
• Coordinate with dry cleaners and tailors.
• Assist with packing/unpacking for travel and shopping for new items as needed
• Assisting with Travel packing
• High School Diploma or equivalent is required; Bachelor's degree in hospitality, business administration, or a related field is preferred.
• Minimum of 5 years of experience in a similar role, with a proven track record of successfully managing high-end properties or private residences.
• Experience in the hospitality industry is highly advantageous, showcasing an understanding of exceptional service standards.
• Must possess excellent organizational and time-management skills, with the ability to prioritize tasks effectively and meet deadlines.
• Exceptional communication and interpersonal skills, with the ability to interact with high-profile individuals and staff.
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed, demonstrating commitment and dedication.
Is this role a fit for you?
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