Job description
We are looking for a reliable, smart, and hands\-on **Ground Operation Assistant** to support the daily operations of our holiday homes business. The ideal candidate is proactive, organized, and comfortable working in a fast\-paced environment.
**Key Responsibilities**
* Coordinate with housekeeping, laundry, and maintenance teams.
* Taking reports of property inspections before guest arrival and after departure
* Ensure apartments are clean, stocked, and ready for guests
* Coordinate with the building management
Guest Support
* Assist with guest requests during stays
* Handle urgent on\-ground issues professionally and quickly
* Support smooth guest experience from arrival to departure
Maintenance \& Inventory
* Report repair issues and follow up until resolved
* Monitor furniture, appliances, and apartment condition
* Manage stock of toiletries, linens, kitchen items, and supplies
Team Coordination
* Communicate with office/admin team regarding bookings and updates
* Work with drivers, cleaners, technicians, and suppliers
* Share daily operations reports
Requirements
* Experience in operations, hospitality, holiday homes, hotel, or property management preferred
* Good communication skills in English (Arabic/Hindi/Urdu is a plus)
* Basic knowledge of Dubai locations and navigation
* Organized, responsible, and able to solve problems independently
* Flexible with timings when required
* Valid UAE driving license is a plus
* Education above hight school is a plus.
Ideal Candidate
* Strong attention to detail
* Calm under pressure
* Trustworthy and professional
* Positive attitude
* Takes ownership of tasks
**Benefits:**
Salary is based on experience
* Visa
* Medical Insurance
* Job loss insurance
* Bonuses \& commission
* Performance incentives
* Professional positive environment
* An opportunity for future growth.
If this sounds like you, we would love to hear from you :)
Send your CV with subject line: **Ground Operation Assistant – Gemstay**
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Job Type: Full\-time
Pay: AED2,500\.00 \- AED3,500\.00 per month
Application Question(s):
* How good are your communication skills in English? Rate it from 1\-10, where 1 is poor \& 10 is excellent.
* How soon could you start with GemStay?
Experience:
* Holiday Homes Field: 1 year (Preferred)
Work Location: In person
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