About the Role
• Must be knowledgeable on CAFM Systems to ensure prompt processing of submitted request.
• Must answer the phone politely and with minimum three rings, use appropriate telephone etiquette.
• Carry out task handling, recording and follow up.
• Outstanding jobs should be monitored on a daily basis and appropriate action taken.
• Is to carry out Engineering FM Policy, and Company Policy and Procedure as laid down.
• Is to advise the Manager/VP/Director of day to day problems or Issues.
• To maintain the efficiency of all services and to take necessary corrective action where any results are below standards.
• Must perform shift coverage as requested to do so and maintain consistency and accurate handover between shifts.
• To be fully aware and carry out healthy and safe practices at all times.
• Is to carry out instructions as relayed to from departmental and company members within the Department Management Guidelines, SOPs and Policies
We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.
With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.
• Certificate/Diploma in Computer Skills.
• Ability to assist engages and follows through methodically with complaints and tasks.
• Ability and willingness to help others.
• Computer Skills in regards to spreadsheets and data handling.
• Awareness of urgency and ability to determine priorities and escalate when necessary.
• Able to communicate well in the English Language, other languages a benefit
Is this role a fit for you?
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JA Resorts & Hotels · Dubai - United Arab Emirates
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