Front Desk Agent (Reception)

Do you have a passion for hospitality and creating memorable first impressions? We are looking for friendly, professional and service-oriented Front Desk Agents to welcome our guests and deliver exceptional experiences from check-in to check-out. Key Responsibilities: • Welcome guests warmly and complete check-in and check-out procedures efficiently. • Handle guest enquiries, requests and complaints professionally. • Process reservations, payments and billing accurately. • Maintain guest records and ensure data accuracy. • Promote hotel facilities and services to enhance the guest experience. • Work closely with other departments to ensure seamless guest stays. • Deliver exceptional service in line with Radisson standards.Company Description • Previous Front Office or guest service experience in hospitality is preferred. • Excellent communication and interpersonal skills. • A positive attitude and passion for customer service. • Knowledge of hotel PMS systems is an advantage. • Ability to work flexible shifts, including weekends and holidays. • Fluent in English; additional languages are an advantage.