Fraud Analyst - L2 (Banking) - Remote then Onsite Kuwait

**ABOUT THE ENGAGEMENT** Capitex is a specialist Financial Crime Compliance talent provider. We are building a fraud operations team for a 6\-month staffing engagement with a leading Kuwaiti bank's 24/7 digital fraud operations function. This is a 6\-month consultancy engagement with a defined delivery model: the first two months are delivered fully remotely, and from Month 3 the role relocates onsite to the bank's offices in Kuwait City for the remainder of the term. Onsite presence in Kuwait from Month 3 is a firm requirement of the role, not a preference \- please only apply if you are genuinely able and willing to relocate for the onsite phase. **THE ROLE** As an L2 Fraud Analyst you will sit at the escalation tier of the bank's digital fraud operation, working under the bank's direction alongside a Capitex team including L1 analysts, a senior fraud investigator and a fraud data analyst. You will own the complex end of the alert queue: cases escalated from L1, multi\-account and multi\-channel patterns, and decisions that need judgement rather than playbook. **WHAT YOU WILL DO** \- Investigate and disposition escalated fraud alerts and cases across digital channels \- online and mobile banking, cards, payments and account takeover. * Work complex fraud typologies end to end: APP and social engineering scams, mule activity, device and session anomalies, first\-party and friendly fraud. \- Make and document risk decisions \- block, restrict, release, escalate \- within the bank's fraud risk appetite and SLAs. * Provide quality feedback and coaching input to the L1 team, and act as a referral point during your shift. * Feed rule and threshold tuning observations to the fraud data analyst to reduce false positives and improve detection. * Support case documentation to an evidential standard, including input to SAR/STR referrals where required. **Requirements** **WHAT WE ARE LOOKING FOR** * 4\+ years in fraud operations within banking or payments, with at least 2 years at L2/escalation/investigation level. * Hands\-on experience with enterprise fraud monitoring platforms (for example FICO Falcon, NICE Actimize, SAS Fraud Management or equivalent) and case management tools. * Strong working knowledge of digital banking fraud typologies and controls in a real\-time environment. * Sound, defensible decision\-making under SLA pressure, and clear written case narration in English. * Confirmed availability for an August 2026 start and genuine willingness to be onsite in Kuwait City from Month 3 to Month 6\. * GCC banking experience and Arabic language skills are a plus, not a requirement. **Benefits** **ENGAGEMENT DETAILS** * 6\-month consultancy agreement with Capitex, with extension possible on client renewal. * Competitive all\-inclusive monthly consultancy fee, with an additional housing allowance during the onsite phase. * Visa, work authorisation and payroll for the Kuwait onsite phase are arranged and sponsored through our employer\-of\-record partner. * Laptop (Dell Latitude) provided by Capitex; client systems access configured by the bank. \- Commencement is aligned to contract mobilisation \- indicative start August 2026, confirmed at offer stage.