Job description
• Monitor customer transactions, remittances, money transfers, and other financial activities for potential fraud.
• Review transactions and identify unusual patterns, suspicious behavior, and potential fraudulent activities.
• Investigate fraud alerts and conduct detailed transaction reviews.
• Analyze customer transaction history and related information to identify fraud indicators.
• Review high-risk transactions and escalate cases as per company procedures.
• Identify common fraud patterns, trends, and emerging fraud risks.
• Conduct investigations into suspected internal and external fraud cases.
• Coordinate with Compliance, AML, Operations, IT, and other departments during investigations.
• Document investigation findings, supporting evidence, and recommended actions.
• Prepare fraud investigation reports and management reports.
• Escalate confirmed or suspected fraud cases to the appropriate management/compliance team.
• Assist in preventing unauthorized transactions, account misuse, identity-related fraud, and other financial fraud risks.
• Monitor chargebacks, disputed transactions, customer complaints, and fraud-related cases.
• Support the development and improvement of fraud monitoring rules, alerts, and controls.
• Review system alerts and ensure cases are investigated and closed within agreed timelines.
• Maintain confidentiality of customer and company information throughout investigations.
• Support internal audits, compliance reviews, and regulatory requirements when required.
• Keep updated on emerging fraud techniques, financial crime risks, and industry practices.
• Recommend improvements to fraud prevention processes and controls.
• Bachelor's Degree in Finance, Accounting, Business Administration, Risk Management, or a related field.
• 2–5 years of experience in Fraud Analysis, AML, Compliance, Risk, Banking, Money Exchange, Remittance, or Financial Services.
• UAE experience in an exchange house, bank, fintech, or financial services company is preferred.
• Good understanding of financial transactions, remittance processes, and fraud risks.
• Knowledge of AML/CFT and relevant UAE regulatory requirements is an advantage.
• Strong analytical and investigative skills.
• Good knowledge of Microsoft Excel and data analysis.
• Experience with transaction monitoring or fraud detection systems is preferred.
• Ability to identify transaction patterns and suspicious activities.
• Strong attention to detail and ability to handle confidential information.
• Good written and verbal communication skills.
• Ability to work under pressure and manage multiple investigations.
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