Food & Beverage Supervisor

• Supervise the daily restaurant operations and ensure smooth, efficient service. • Oversee assigned station/section, ensuring high standards of guest satisfaction and service quality. • Lead, guide, and monitor waiters/waitresses, including side duties and daily performance. • Handle guest requests, complaints, and enquiries professionally while building positive guest relationships. • Drive sales through upselling and identifying guests' additional needs. • Ensure food and beverage quality, cleanliness, safety, and compliance with operating standards. • Conduct pre-shift briefings and coordinate daily operations with the Kitchen, Bar, Housekeeping, and Stewarding teams. • Monitor mise-en-place, equipment, par stocks, inventory, maintenance, and restaurant presentation. • Assist in staff scheduling, roster preparation, timesheet submission, and manpower planning. • Conduct employee training, performance appraisals, coaching, and talent development. • Maintain operational records, including logbooks, incident reports, lost & found, and departmental communication. • Support promotional activities, update operational manuals, attend meetings, and ensure compliance with company policies and local regulations. • Perform inventory management and any other duties assigned by the Food & Beverage management team.Company Description